Subject: Re: Esnad::31013000040867 || SO#700237587 || Urgent
From: Reports Wimo <[email-masked]>
To: Amani Bani Odeh <[email-masked]>
Cc: Wimo Support <[email-masked]>, "mohd.qadir" <[email-masked]>, customer care <[email-masked]>, KSA Lastmile <[email-masked]>
Date: Sat, 13 Jun 2020 11:53:36 +0400
List-Id: <ccteam.mumzworld.com>

Dear Amani,

The shipment was not delivered by Esnad.
Please note the below screenshot from our back office.

*Naveed Hussain – *Customer Happiness Executive

*T: *+971-45868789* M:* +971-58 3059811
*@:* [email-masked] *W*: www.wimoapp.com
*A:* https://goo.gl/maps/jAXHsETNka79GCxXA

On Sat, Jun 13, 2020 at 11:30 AM Amani Bani Odeh <[email-masked]>
wrote:

>
> Please share the POD as the same is not updated on the shipment tracking .
>
>
> Thanks,
> Amani
>
> On Sat, Jun 13, 2020 at 10:26 AM Reports Wimo <[email-masked]> wrote:
>
>> Dear Amani,
>>
>> The shipment was already delivered on the 3rd of June.
>>
>> *Naveed Hussain – *Customer Happiness Executive
>>
>>
>> *T: *+971-45868789* M:* +971-58 3059811
>> *@:* [email-masked] *W*: www.wimoapp.com
>> *A:* https://goo.gl/maps/jAXHsETNka79GCxXA
>>
>>
>> On Sat, Jun 13, 2020 at 9:38 AM Amani Bani Odeh <[email-masked]>
>> wrote:
>>
>>> Dears,
>>>
>>> Please update the customer is saying that she was contacted from the
>>> courier and informed that the order is damaged and you won't be able to
>>> proceed with the delivery.
>>>
>>> If this is the case please make sure to return it back.
>>>
>>> Thanks,
>>> Amani
>>>
>>