Subject: Re: RE: Missing Package / Undelivered - Order No. 600853596 / AWB 605182027220
From: Anas nazzal <[email-masked]>
To: Malak Nobeh <[email-masked]>, Mouayad Mohamad Jamaleddin <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Cc: Sathish Kumar <[email-masked]>, Saqib Hussain <[email-masked]>, "Imran?Hasan" <[email-masked]>, Mostafa saad <[email-masked]>, Mohit Caleb <[email-masked]>, Eugene Mugisa <[email-masked]>, "Outbound.fc" <[email-masked]>, lastmile <[email-masked]>, ccteam <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 12 Jun 2020 13:26:26 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly arrange A call back to the below customer as he called again and he
was extremely angry.

Best Regards,
Anas Nazzal

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On Sun, Jun 7, 2020 at 9:49 AM [email-masked] <[email-masked]> wrote:

> Thanks Sathish! Please refrain from responding to the team as we shall
> take the same.
>
> Hi Farrah,
>
>  Please remove Sathish from the email group as he is responsible for
> Warehouse operations and has no involment in LM.
>
> Hi Mostafa,
>
>  Please confirm if you require to Return this order from customer. Order
> is already delivered.
>
> ------------------------------
>
> ------------------------------
>
>
> *Mazhar Saleem*
>
> Account Manager
>
> Contact Number: 00971549960297
>
> Email : [email-masked]
>
> WeChat: mazhar_imile
>
>
>
>
>
> " CONFIDENTIALITY NOTICE: This electronic message, including any
> attachment(s), is intended only for the person or entity to which it is
> addressed and may contain confidential and/or privileged material. Any use,
> dissemination, distribution, or reproduction of this message And/or any of
> its attachments (if any) by unintended recipients is strictly prohibited
> and may be unlawful.
>
>
> *From:* [email-masked]
> *Date:* 2020-06-07 09:43
> *To:* 'Farrah A.' <[email-masked]>; [email-masked]; 'Malak Nobeh'
> <[email-masked]>; 'mouayad.m' <[email-masked]>; 'Saqib Hussain'
> <[email-masked]>; 'Imran?Hasan' <[email-masked]>
> *CC:* 'Radwa Ali' <[email-masked]>; 'Mostafa saad'
> <[email-masked]>; 'Mohit Caleb' <[email-masked]>; 'Taqwa
> Ali' <[email-masked]>; 'Eugene Mugisa' <[email-masked]>; 'Hyacinth
> Joyce' <[email-masked]>; 'Outbound.fc' <[email-masked]>;
> 'lastmile' <[email-masked]>; 'ccteam' <[email-masked]>
> *Subject:* RE: RE: Missing Package / Undelivered - Order No. 600853596 /
> AWB 605182027220
>
> Hi Mazhar
>
>
>
>
>
> Thanks
>
> Sathish Kumar
>
> UAE Operations
>
> 0501775191
>
>
>
> *From:* Farrah A. <[email-masked]>
> *Sent:* Saturday, June 6, 2020 8:58 PM
> *To:* [email-masked]; Malak Nobeh <[email-masked]>
> *Cc:* Sathish Kumar <[email-masked]>; Radwa Ali <[email-masked]>;
> Mostafa saad <[email-masked]>; Mohit Caleb <[email-masked]>;
> Taqwa Ali <[email-masked]>; Eugene Mugisa <[email-masked]>;
> Hyacinth Joyce <[email-masked]>; Outbound.fc <
> [email-masked]>; lastmile <[email-masked]>; ccteam <
> [email-masked]>
> *Subject:* Re: RE: Missing Package / Undelivered - Order No. 600853596 /
> AWB 605182027220
>
>
>
> Hello,
>
>
>
> the cst is requesting CC refund, he already escalated the issue with the
> MCI. Complaint number is CMP-20-127034
>
>
>
> Best,
>
>
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