Subject: Re: 600875759 - Missing PArt
From: Mostafa Said <[email-masked]>
To: Mostafa saad <[email-masked]>, Omar Ismail <[email-masked]>
Cc: Samiya Sheikh <[email-masked]>, Syed Yakoob <[email-masked]>, Nessy <[email-masked]>, Naib Khan <[email-masked]>, Hyacinth Joyce <[email-masked]>, Yaseen Shaqra <[email-masked]>, "Outbound.fc" <[email-masked]>, Toy Corner <[email-masked]>, Wasim Abbas <[email-masked]>, Desert Beat Trading <[email-masked]>, Dolly Phulwani <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Michaela Manibo <[email-masked]>, Ashley Fernandes <[email-masked]>, Mohit Caleb <
Date: Fri, 12 Jun 2020 01:54:21 +0400
List-Id: <ccteam.mumzworld.com>

+Omar Ismail <[email-masked]> Could you please assist in finding the
missing part.

On Thu, Jun 11, 2020 at 3:30 PM Mostafa saad <[email-masked]>
wrote:

> Hello Samiya
>
> It's not related to LM side , Please check wit OB team
>
> @Syed Yakoob <[email-masked]> @Mohit Caleb <[email-masked]>
> Please check here
>
> Regards
>
> Mostafa Saad
> LM Supervisor at Mumzworld
>
>
> On Thu, Jun 11, 2020 at 3:23 PM Samiya Sheikh <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Please update urgently.
>>
>> Regards
>>
>> On Thu, Jun 11, 2020 at 3:21 PM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> the customer received 1 package only.
>>>
>>> @Mostafa saad <[email-masked]> @Naib Khan <[email-masked]> please
>>> check and update.
>>>
>>> Regards
>>>
>>> On Tue, Jun 9, 2020 at 5:01 PM Nessy <[email-masked]> wrote:
>>>
>>>>
>>>>
>>>> Ifam Balance Swing Slide has 2 box’s qty.
>>>>
>>>>
>>>>
>>>> How many boxes customer received?
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Best Regards
>>>>
>>>>
>>>>
>>>> NESSY LANDICHO
>>>>
>>>>
>>>> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>>>>
>>>> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
>>>> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
>>>>
>>>>
>>>>
>>>>
>>>> <http://www.desertbeat.com/>
>>>> <http://www.desertbeat.com/>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Hyacinth Joyce [mailto:[email-masked]]
>>>> *Sent:* Tuesday, June 9, 2020 4:38 PM
>>>> *To:* Nessy
>>>> *Cc:* Yaseen Shaqra; Outbound.fc; Toy Corner; Wasim Abbas; Desert Beat
>>>> Trading; Dolly Phulwani; lastmile; customer care; Michaela Manibo; Ashley
>>>> Fernandes; Mohit Caleb
>>>> *Subject:* Re: 600875759 - Missing PArt
>>>>
>>>>
>>>>
>>>> Hi Nessy,
>>>>
>>>>
>>>>
>>>> The customer could not assemble the item as there is no frame. The
>>>> customer received only the swing.
>>>>
>>>>
>>>>
>>>> May we know how many boxes were shipped in reference to the above item?
>>>>
>>>>
>>>>
>>>> Thank you.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>>
>>>> Customer Care Representative
>>>>
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, 7 Jun 2020 at 10:08, Nessy <[email-masked]> wrote:
>>>>
>>>>
>>>>
>>>> Hi Team,
>>>>
>>>>
>>>>
>>>> Apologize for the inconvenience caused.
>>>>
>>>>
>>>>
>>>> Could you please ask the customer to assemble first the item as this is
>>>> unusual for IFAM to get a missing parts.
>>>>
>>>>
>>>>
>>>> Please check and let us know which part is missing from the attached
>>>> picture.
>>>>
>>>>
>>>>
>>>> Appreciate your help. Thank you.
>>>>
>>>>
>>>>
>>>> Best Regards
>>>>
>>>>
>>>>
>>>> NESSY LANDICHO
>>>>
>>>>
>>>> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>>>>
>>>> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
>>>> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
>>>>
>>>>
>>>>
>>>>
>>>> <http://www.desertbeat.com/>
>>>> <http://www.desertbeat.com/>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Yaseen Shaqra [mailto:[email-masked]]
>>>> *Sent:* Sunday, June 7, 2020 9:45 AM
>>>> *To:* Mohit Caleb; Outbound.fc; Toy Corner; Wasim Abbas; Desert Beat
>>>> Trading; Dolly Phulwani; Nessy
>>>> *Cc:* lastmile; customer care; Michaela Manibo; Ashley Fernandes
>>>> *Subject:* Re: 600875759 - Missing PArt
>>>>
>>>>
>>>>
>>>> Hi Team,
>>>>
>>>>
>>>>
>>>> Please check and assist on the missing parts
>>>>
>>>>
>>>>
>>>> On Tue, Jun 2, 2020 at 9:57 AM Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>> Team,
>>>>
>>>> Please check as the customer said one part is missing
>>>>
>>>> DBT-IF-145
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=706026>
>>>>
>>>> iFam - Balance Swing Slide - Grey
>>>>
>>>>
>>>> missing parts slide or frame (the swing arrived though)
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Please check this order ASAP
>>>>
>>>> Thanks
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Best Regards,
>>>>
>>>> *Yaseen Shaqra*
>>>>
>>>> Customer Care Representative
>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>>>  w: www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>> --
> You received this message because you are subscribed to the Google Groups
> "Outbound.fc" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to [email-masked].
> To view this discussion on the web visit
> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CADkUfgcTxXQU1fiQX0aYbcwRbA3XUCEFC9xz7ESaVpxU_MfEfA%40mail.gmail.com
> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CADkUfgcTxXQU1fiQX0aYbcwRbA3XUCEFC9xz7ESaVpxU_MfEfA%40mail.gmail.com?utm_medium=email&utm_source=footer>
> .
>

--