Subject: Re: order# 100146020
From: "Asad ." <[email-masked]>
To: Naib Khan <[email-masked]>, Ronald Gaviola <[email-masked]>, Mark Anthony Laraga <[email-masked]>
Cc: Mostafa saad <[email-masked]>, Returns.fc <[email-masked]>, Denmark A <[email-masked]>, Pavankumar A <[email-masked]>, Moataz Salah El Din <[email-masked]>, Eugene Mugisa <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, customer care <[email-masked]>
Date: Thu, 11 Jun 2020 19:38:40 +0000
List-Id: <ccteam.mumzworld.com>

Okay, Where is the shipment now?

Moataz, if the customer is in Dubai than does he want his delivery here?

Team please communicate fast and get this sorted for the customer.

Kind Regards,
Asad Pirzada
Chief Operations Officer
M  +971 504 09 5386
E [email-masked]<mailto:[email-masked]>

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
[instagram]<https://www.instagram.com/mumzworldcom/> [facebook] <https://www.facebook.com/mumzworld>  [youtube] <https://www.youtube.com/user/MumZworld>  [snapchat] <https://www.snapchat.com/add/mumzworld.com>  [twitter] <https://twitter.com/mumzworld>
[mumzworld logo]<https://www.mumzworld.com/en/>
[mumzworld awards]<https://www.mumzworld.com/en/media-and-press>
Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution of this information is prohibited, and may be punishable by law. If this was sent to you in error, please notify the sender by reply e-mail and destroy all copies of the original message. Please consider the environment before printing this e-mail.

From: Naib Khan <[email-masked]>
Date: Thursday, 11 June 2020 at 8:57 PM
To: Ronald Gaviola <[email-masked]>, Mark Anthony Laraga <[email-masked]>
Cc: Mostafa saad <[email-masked]>, "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>, "Asad ." <[email-masked]>, Pavankumar A <[email-masked]>, Moataz Salah El Din <[email-masked]>, Eugene Mugisa <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, customer care <[email-masked]>
Subject: Re: order# 100146020

Hi Asad,

After investigate due to provide the late ID of the customer shipment returned.

Regards.
Naib

On Thu, 11 Jun 2020 at 21:33, Naib Khan <[email-masked]<mailto:[email-masked]>> wrote:
+Mark Anthony Laraga<mailto:[email-masked]>

Please share your feedback if you received the shipment as per DHL return to over facility.

Regards.
Naib

On Thu, 11 Jun 2020 at 17:56, Ronald Gaviola <[email-masked]<mailto:[email-masked]>> wrote:
+Denmark A<mailto:[email-masked]>

Please assist and confirm if you received this package from DHL. Return location is dubai. We need to reship urgently

Regards,
Ronald

On Thu, Jun 11, 2020 at 4:53 PM Mostafa saad <[email-masked]<mailto:[email-masked]>> wrote:
Hello Asad

It's related to KSA

@Ronald Gaviola<mailto:[email-masked]> @Pavankumar A<mailto:[email-masked]>  Please check

Regards

Mostafa Saad
LM Supervisor at Mumzworld

On Thu, Jun 11, 2020 at 4:51 PM Asad . <[email-masked]<mailto:[email-masked]>> wrote:
Eugene, Mostafa, Naib – Can 1 of you look into this right now?

Kind Regards,
Asad Pirzada
Chief Operations Officer
M  +971 504 09 5386
E [email-masked]<mailto:[email-masked]>

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
[instagram]<https://www.instagram.com/mumzworldcom/> [facebook] <https://www.facebook.com/mumzworld>  [youtube] <https://www.youtube.com/user/MumZworld>  [snapchat] <https://www.snapchat.com/add/mumzworld.com>  [twitter] <https://twitter.com/mumzworld>
[mumzworld logo]<https://www.mumzworld.com/en/>
[mumzworld awards]<https://www.mumzworld.com/en/media-and-press>
Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution of this information is prohibited, and may be punishable by law. If this was sent to you in error, please notify the sender by reply e-mail and destroy all copies of the original message. Please consider the environment before printing this e-mail.

From: Moataz Salah El Din <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 11 June 2020 at 4:30 PM
To: "Asad ." <[email-masked]<mailto:[email-masked]>>, Eugene Mugisa <[email-masked]<mailto:[email-masked]>>, Ronald Gaviola <[email-masked]<mailto:[email-masked]>>
Cc: Ekta Jesswani <[email-masked]<mailto:[email-masked]>>, Amir Julkarnain <[email-masked]<mailto:[email-masked]>>, customer care <[email-masked]<mailto:[email-masked]>>
Subject: order# 100146020

Dear Asad,
The customer of the subject order came to the office and asked about his order. by checking DHL AWB# 1384877561 it's RTO.
The customer requesting to deliver the shipments ASAP and change the address to below address:

Flat #6 - Buildin 6 - Albasateen St. - Albasateen Dist near fitness time, Jeddah

--
Best regards,
Moataz Salah El-Din
Customer Care Representative
p:  +971 (0)4 4339455 │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE