Subject: Re: SO # 700230999_1 - 70793845
From: Radwa Ali <[email-masked]>
To: DXB CS <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Ronald Gaviola <[email-masked]>, Eugene Mugisa <[email-masked]>, Norah Q <[email-masked]>, premiumaccount <[email-masked]>
Date: Thu, 11 Jun 2020 17:45:58 +0400
List-Id: <ccteam.mumzworld.com>

Hi All,
The customer received 1 item and it was damaged ? Please return to WH so we
can refund.

*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Tue, Jun 2, 2020 at 12:27 PM 'DXB CS' via customer care <
[email-masked]> wrote:

>
>
> Noted and it will be done asap.
>
>
>
>
>
> Regards,
>
> Anita D’souza
>
> Customer Service Team
>
> Mobile No: +971-504248925
>
>
>
>
> .
>
> *DISCLAIMER: The content of this email is confidential and intended for
> the recipient(s) specified in the message only. It is strictly forbidden to
> share any part of this message with any third party, without a written
> consent of the sender. If you received this message by mistake, please
> reply to this message and follow with its deletion.*
>
>
>
>
>
> *From:* Yaseen Shaqra [mailto:[email-masked]]
> *Sent:* Tuesday, June 2, 2020 11:49 AM
> *To:* DXB CS <[email-masked]>
> *Cc:* Mary Anne Agapito <[email-masked]>; customer care <
> [email-masked]>; Ronald Gaviola <[email-masked]>; Eugene
> Mugisa <[email-masked]>; Norah Q <[email-masked]>;
> premiumaccount <[email-masked]>
> *Subject:* Re: SO # 700230999_1 - 70793845
>
>
>
> Hi Team,
>
>
>
> Please cancel the shipment and return it back to our warehouse, the
> customer is not interested anymore to receive the shipment
>
>
>
> On Thu, May 21, 2020 at 1:46 PM DXB CS <[email-masked]> wrote:
>
> Dear Mary ,
>
>
>
> We already updated in delivery request to deliver the shipment urgently .
>
> We will follow up with concern team .
>
>
>
>
>
>
>
> Regards,
>
> Anita D’souza
>
> Customer Service Team
>
> Mobile No: +971-504248925
>
>
>
>
> .
>
> *DISCLAIMER: The content of this email is confidential and intended for
> the recipient(s) specified in the message only. It is strictly forbidden to
> share any part of this message with any third party, without a written
> consent of the sender. If you received this message by mistake, please
> reply to this message and follow with its deletion.*
>
>
>
>
>
> *From:* Mary Anne Agapito [mailto:[email-masked]]
> *Sent:* Thursday, May 21, 2020 1:41 PM
> *To:* Norah Q <[email-masked]>; premiumaccount <
> [email-masked]>; DXB CS <[email-masked]>
> *Cc:* customer care <[email-masked]>; Ronald Gaviola <
> [email-masked]>; Eugene Mugisa <[email-masked]>; Yaseen
> Shaqra <[email-masked]>
> *Subject:* Re: SO # 700230999_1 - 70793845
>
>
>
> Hi Team,
>
>
>
> May we have an update on this shipment, please?
>
>
>
> The customer keeps on following up.
>
>
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
>
> On Fri, May 15, 2020 at 11:31 AM Yaseen Shaqra <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> Please contact the customer on the number below and arrange the
> delivery at the soonest
>
>
>
> Address : Riyadh, Al Narjas dis, Abu baker Alsdiq street
>
>
>
> Number: 966561016477
>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>