Subject: Re: 600875759 - Missing PArt
From: Mostafa saad <[email-masked]>
To: Samiya Sheikh <[email-masked]>, Syed Yakoob <[email-masked]>
Cc: Nessy <[email-masked]>, Naib Khan <[email-masked]>, Hyacinth Joyce <[email-masked]>, Yaseen Shaqra <[email-masked]>, "Outbound.fc" <[email-masked]>, Toy Corner <[email-masked]>, Wasim Abbas <[email-masked]>, Desert Beat Trading <[email-masked]>, Dolly Phulwani <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Michaela Manibo <[email-masked]>, Ashley Fernandes <[email-masked]>, Mohit Caleb <[email-masked]>
Date: Thu, 11 Jun 2020 15:30:38 +0400
List-Id: <ccteam.mumzworld.com>

Hello Samiya

It's not related to LM side , Please check wit OB team

@Syed Yakoob <[email-masked]> @Mohit Caleb <[email-masked]>
Please check here

Regards

Mostafa Saad
LM Supervisor at Mumzworld

On Thu, Jun 11, 2020 at 3:23 PM Samiya Sheikh <[email-masked]> wrote:

> Hi Team,
>
> Please update urgently.
>
> Regards
>
> On Thu, Jun 11, 2020 at 3:21 PM Samiya Sheikh <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> the customer received 1 package only.
>>
>> @Mostafa saad <[email-masked]> @Naib Khan <[email-masked]> please
>> check and update.
>>
>> Regards
>>
>> On Tue, Jun 9, 2020 at 5:01 PM Nessy <[email-masked]> wrote:
>>
>>>
>>>
>>> Ifam Balance Swing Slide has 2 box’s qty.
>>>
>>>
>>>
>>> How many boxes customer received?
>>>
>>>
>>>
>>>
>>>
>>> Best Regards
>>>
>>>
>>>
>>> NESSY LANDICHO
>>>
>>>
>>> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>>>
>>> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
>>> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
>>>
>>>
>>>
>>>
>>> <http://www.desertbeat.com/>
>>> <http://www.desertbeat.com/>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Hyacinth Joyce [mailto:[email-masked]]
>>> *Sent:* Tuesday, June 9, 2020 4:38 PM
>>> *To:* Nessy
>>> *Cc:* Yaseen Shaqra; Outbound.fc; Toy Corner; Wasim Abbas; Desert Beat
>>> Trading; Dolly Phulwani; lastmile; customer care; Michaela Manibo; Ashley
>>> Fernandes; Mohit Caleb
>>> *Subject:* Re: 600875759 - Missing PArt
>>>
>>>
>>>
>>> Hi Nessy,
>>>
>>>
>>>
>>> The customer could not assemble the item as there is no frame. The
>>> customer received only the swing.
>>>
>>>
>>>
>>> May we know how many boxes were shipped in reference to the above item?
>>>
>>>
>>>
>>> Thank you.
>>>
>>>
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>>
>>> Customer Care Representative
>>>
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>>
>>> On Sun, 7 Jun 2020 at 10:08, Nessy <[email-masked]> wrote:
>>>
>>>
>>>
>>> Hi Team,
>>>
>>>
>>>
>>> Apologize for the inconvenience caused.
>>>
>>>
>>>
>>> Could you please ask the customer to assemble first the item as this is
>>> unusual for IFAM to get a missing parts.
>>>
>>>
>>>
>>> Please check and let us know which part is missing from the attached
>>> picture.
>>>
>>>
>>>
>>> Appreciate your help. Thank you.
>>>
>>>
>>>
>>> Best Regards
>>>
>>>
>>>
>>> NESSY LANDICHO
>>>
>>>
>>> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>>>
>>> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
>>> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
>>>
>>>
>>>
>>>
>>> <http://www.desertbeat.com/>
>>> <http://www.desertbeat.com/>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Yaseen Shaqra [mailto:[email-masked]]
>>> *Sent:* Sunday, June 7, 2020 9:45 AM
>>> *To:* Mohit Caleb; Outbound.fc; Toy Corner; Wasim Abbas; Desert Beat
>>> Trading; Dolly Phulwani; Nessy
>>> *Cc:* lastmile; customer care; Michaela Manibo; Ashley Fernandes
>>> *Subject:* Re: 600875759 - Missing PArt
>>>
>>>
>>>
>>> Hi Team,
>>>
>>>
>>>
>>> Please check and assist on the missing parts
>>>
>>>
>>>
>>> On Tue, Jun 2, 2020 at 9:57 AM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>> Team,
>>>
>>> Please check as the customer said one part is missing
>>>
>>> DBT-IF-145
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=706026>
>>>
>>> iFam - Balance Swing Slide - Grey
>>>
>>>
>>> missing parts slide or frame (the swing arrived though)
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Please check this order ASAP
>>>
>>> Thanks
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>