Subject: Re: wrong shipment: 700236986
From: "Alina D'Souza" <[email-masked]>
To: Mostafa saad <[email-masked]>, Denmark A <[email-masked]>
Cc: Samiya Sheikh <[email-masked]>, Mohamed Magdy <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Thu, 11 Jun 2020 13:26:57 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mostafa,

Created CRA for CRA_AR_RE12625 needs to be collected urgently.

@Samiya Sheikh <[email-masked]> If a customer insists please replace
an order.

For order# 600855826, CRA has been created CRA_AR_RE12626 once the item is
received please update CRA. Replacement has been given to  600855826

@Denmark A <[email-masked]> FYI

Regards,
Alina

On Thu, Jun 11, 2020 at 11:17 AM Mostafa saad <[email-masked]>
wrote:

> No, it was not.
>
>
> Team, Please add any CRA on the Sheet to proceed.
>
>
>
> Regards
>
> Mostafa Saad
> LM Supervisor at Mumzworld
>
>
> On Thu, Jun 11, 2020 at 10:54 AM Samiya Sheikh <[email-masked]>
> wrote:
>
>> Hi Mostafa and Alina,
>>
>> Please confirm if this was collected.
>>
>> Regards
>>
>> On Mon, Jun 8, 2020 at 3:05 PM Mostafa saad <[email-masked]>
>> wrote:
>>
>>> Hello Alina
>>>
>>>
>>> Need CRA only for the item will be returned to the WH.
>>>
>>>
>>> Regards
>>>
>>> Mostafa Saad
>>> LM Supervisor at Mumzworld
>>>
>>>
>>> On Mon, Jun 8, 2020 at 2:36 PM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> Hi Mostafa,
>>>>
>>>> Please confirm if you need a CRA for both the customers?
>>>>
>>>> Basically driver has swapped the package do i still create a CRA for
>>>> these 2 orders ?
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>> On Mon, Jun 8, 2020 at 9:03 AM Mostafa saad <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello Alina
>>>>>
>>>>> We will not proceed any further CRA over the emails only please always
>>>>> add the below point:
>>>>>
>>>>> 1- Update any CRA on the sheet to proceed.
>>>>>
>>>>> 2- Need CRA number not only the order number
>>>>>
>>>>> 3- Item description that the customer need to return it
>>>>>
>>>>> @Mohamed Magdy <[email-masked]>  FYI
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>> LM Supervisor at Mumzworld
>>>>>
>>>>>
>>>>> On Sun, Jun 7, 2020 at 10:25 PM Alina D'Souza <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Eugene,
>>>>>>
>>>>>> Please advise and arrange driver to collect and deliver to the
>>>>>> right place
>>>>>>
>>>>>> Regards,
>>>>>> Alina
>>>>>>
>>>>>> On Thu, May 21, 2020 at 3:49 PM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> For order 700236986_2, cst received a shipment that belongs to
>>>>>>> another customer (600855826). return request is raised,
>>>>>>>
>>>>>>> Kindly check if the package of (700236986_2) is at the warehouse.
>>>>>>>
>>>>>>> Please note the shipment cst received had 2 labels with both csts
>>>>>>> address and phone numbers.
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>>
>>>>>>>