Subject: Re: Wrong item - AKR-SET-PRIM-P-14C - SO# 600857194
From: Radwa Ali <[email-masked]>
To: Anas nazzal <[email-masked]>
Cc: Ashley Fernandes <[email-masked]>, "Outbound.fc" <[email-masked]>, lastmile <[email-masked]>, Mohit Caleb <[email-masked]>, Ekta Jesswani <[email-masked]>, customer care <[email-masked]>
Date: Thu, 11 Jun 2020 12:44:04 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mohit,
Please update us on this issue ?

*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Mon, Jun 1, 2020 at 3:24 PM Anas nazzal <[email-masked]> wrote:

> Dear Team,
>
> Kindly assist with the customer is he called again to follow up.
>
> Best Regards,
> Anas Nazzal
>
> On Sun, May 31, 2020 at 3:00 PM Ashley Fernandes <[email-masked]>
> wrote:
>
>> ++ @Mohit Caleb <[email-masked]>
>>
>> Please note that *Box No: 3 of 3 is missing* and customer instead
>> received two boxes of Box No: 1 of 1. Pictures attached below for reference.
>>
>>
>> Thanks and Regards,
>>
>> *Ashley Fernandes*
>>
>> Logistics Executive
>>
>>
>> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
>> mumzworld.com
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
>>  <https://www.instagram.com/mumzworldcom/> [image:
>> facebook] <https://www.facebook.com/mumzworld> 
>> <https://www.youtube.com/user/MumZworld> 
>> <https://www.snapchat.com/add/mumzworld.com> 
>> <https://twitter.com/mumzworld>
>>
>>  <https://www.mumzworld.com/en/>
>>
>>  <https://www.mumzworld.com/en/media-and-press>
>>
>>
>> On Sun, May 31, 2020 at 2:55 PM Radwa Ali <[email-masked]> wrote:
>>
>>> Hi All,
>>> Please update us on this issue.
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>> On Sat, May 30, 2020 at 6:56 PM Radwa Ali <[email-masked]> wrote:
>>>
>>>> Hi All ,
>>>> Please check the SO# above as the customer receive the item which comes
>>>> in 3 boxes and when they started the installation she was advised that 2
>>>> boxes were repeated.
>>>> Please check as we need to replace the wrong box ASAP and get the
>>>> installation scheduled.
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>