Subject: Re: Order Shows Delivered but not Received - 600872848_2// awb: GHAZANFAR ALI
From: Samiya Sheikh <[email-masked]>
To: Yaseen Shaqra <[email-masked]>, Mostafa saad <[email-masked]>, Clearway Express <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Thu, 11 Jun 2020 12:42:35 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Kindly update  urgently, cst request to cancel.

Regards

On Sun, Jun 7, 2020 at 4:21 PM Yaseen Shaqra <[email-masked]> wrote:

> @Clearway Express <[email-masked]> Please note that the
> customer asked to cancel the shipment, as she is not interested to
> receive the shipment anymore
>
> Kindly proceed and return the shipment back to us
>
> On Sun, Jun 7, 2020 at 9:17 AM Mostafa saad <[email-masked]>
> wrote:
>
>> @Clearway Express <[email-masked]>  Please share your feedback.
>>
>>
>>
>> Regards
>>
>> Mostafa Saad
>> LM Supervisor at Mumzworld
>>
>>
>> On Sun, Jun 7, 2020 at 9:08 AM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> We have another customer who complained that it says delivered but she
>>> didn't receive it.
>>>
>>> Every 2 days, the driver keeps on asking her location but no one came.
>>> lease ensure the delivery today without fail.
>>>
>>> @Mostafa saad <[email-masked]> - please assist.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>