Subject: Re: Sales Order # 600856285
From: Taqwa Ali <[email-masked]>
To: Denmark A <[email-masked]>, Mohit Caleb <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, "Outbound.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, Yaseen Shaqra <[email-masked]>, Mostafa saad <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Radwa Ali <[email-masked]>
Date: Thu, 11 Jun 2020 12:29:11 +0400
List-Id: <ccteam.mumzworld.com>

Dear team

Kindly assist

CM called to follow up please update urgently

Regards
Taqwa

On Wed, Jun 10, 2020 at 5:23 PM Mohit Caleb <[email-masked]> wrote:

> +Denmark A <[email-masked]>
> ᐧ
>
> On Tue, Jun 2, 2020 at 6:11 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> The customer called again, she confirmed her name and the order number is
>> correct but the item is not.
>>
>> Please check it in the warehouse, the customer is very upset and needs
>> her order within this week.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Sat, May 30, 2020 at 1:36 PM <[email-masked]> wrote:
>>
>>> Hi All,
>>>
>>> Any updates ?
>>>
>>>
>>>
>>>
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>> *From:* Yaseen Shaqra <[email-masked]>
>>> *Sent:* Wednesday, May 27, 2020 2:07 PM
>>> *To:* Radwa Ali <[email-masked]>; Mohit Caleb <[email-masked]>
>>> *Cc:* Mostafa saad <[email-masked]>; Farooq <[email-masked]>;
>>> lastmile <[email-masked]>; Outbound.fc <
>>> [email-masked]>; customer care <[email-masked]>
>>> *Subject:* Re: Sales Order # 600856285
>>>
>>>
>>>
>>> @Mostafa saad <[email-masked]> @Outbound.fc
>>> <[email-masked]> @Mohit Caleb <[email-masked]> Please
>>> check and assist, the customer is following up
>>>
>>>
>>>
>>> On Thu, May 21, 2020 at 11:49 AM Radwa Ali <[email-masked]> wrote:
>>>
>>> Hi Mostafa,
>>>
>>> The label on the box had the correct details.
>>>
>>> I dont believe this is a mix up with the courier.
>>>
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Thu, May 21, 2020 at 10:39 AM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>> @Farooq <[email-masked]>  FYA (  JB251556  )
>>>
>>>
>>>
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> Mostafa Saad
>>>
>>> LM Supervisor at Mumzworld
>>>
>>>
>>>
>>>
>>>
>>> On Thu, May 21, 2020 at 10:33 AM Radwa Ali <[email-masked]> wrote:
>>>
>>> Hi Team,
>>>
>>> Please check the packing process of this item as the customer requested
>>> a coffee machine and she got a breastfeeding pillow.
>>>
>>>
>>>
>>> Kindly let us know if the correct item is still in the WH so we can
>>> request the swap to be done.
>>>
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>> --
>>> You received this message because you are subscribed to the Google
>>> Groups "lastmile" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to [email-masked].
>>> To view this discussion on the web visit
>>> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAJ_iQ-_Z6oHKuxe4h%2BtOg0VEuN-Y7Cq%3DHF20OfJ15m04fpa27g%40mail.gmail.com
>>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAJ_iQ-_Z6oHKuxe4h%2BtOg0VEuN-Y7Cq%3DHF20OfJ15m04fpa27g%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>> .
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>
>
> --
>
>