Subject: RE: Order #600785036 // BK-PY75C55C // Baby Trend - Retreat Nursery Center - Mullberry // Defective Dirty
From: "Mari Ibasan \(CW.Accounts\)" <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Umang Mehrotra'" <[email-masked]>, "'ChildrenWomen'" <[email-masked]>, "'Account'" <[email-masked]>
Date: Thu, 11 Jun 2020 11:00:03 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Our person will come by afternoon to your warehous. His name is Endurance +971 58 285 7582.

 

From: Denmark A <[email-masked]> 
Sent: Thursday, June 11, 2020 10:04 AM
To: Mari Ibasan (CW.Accounts) <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Kenneth Nwaso <[email-masked]>; Umang Mehrotra <[email-masked]>; ChildrenWomen <[email-masked]>; Account <[email-masked]>
Subject: Re: Order #600785036 // BK-PY75C55C // Baby Trend - Retreat Nursery Center - Mullberry // Defective Dirty

Hi Mari, 

item is with us can you please send one of your team to check on it thank you. 

Regards, 

Den mark

 

On Fri, May 29, 2020 at 3:46 PM Mari Ibasan (CW.Accounts) <[email-masked] <mailto:[email-masked]> > wrote:

Dear Denmark,

The Item is not broken or damage. The customer doesn’t know how to assemble. You can take the item to your warehouse and we will send our staff to show you for installation.  Please let us know.

 

 

From: Denmark A <[email-masked] <mailto:[email-masked]> > 
Sent: Thursday, May 28, 2020 7:10 PM
To: Mari Ibasan (CW.Accounts) <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Alina D'Souza <[email-masked] <mailto:[email-masked]> >; Kenneth Nwaso <[email-masked] <mailto:[email-masked]> >; Umang Mehrotra <[email-masked] <mailto:[email-masked]> >
Subject: Order #600785036 // BK-PY75C55C // Baby Trend - Retreat Nursery Center - Mullberry // Defective Dirty

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Customer comments : The customer would like to return the affected pieces if possible, if not he doesn't have an issue to return the whole item.

 

 

 

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Regards,

Den mark