Subject: Re: Missing item - SO# 600815994 - SKU: MBN-852156006333
From: Samiya Sheikh <[email-masked]>
To: Mohit Caleb <[email-masked]>, "Alina D'Souza" <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Mostafa saad <[email-masked]>, Radwa Ali <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Thu, 11 Jun 2020 10:53:52 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mohit and Alina,

Kindly update CRA for this item.

Regards

On Tue, Jun 9, 2020 at 5:29 PM Mohit Caleb <[email-masked]> wrote:

> +Alina D'Souza <[email-masked]>
> ᐧ
>
> On Mon, Jun 8, 2020 at 11:44 PM Samiya Sheikh <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Kindly Mark this item damaged and create a CRA to refund the customer.
>>
>> Regards
>>
>>
>> On Sat, Jun 6, 2020 at 10:46 AM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Kindly Mark this item damaged and create a CRA to refund the customer.
>>>
>>> Regards
>>>
>>> On Thu, Jun 4, 2020 at 10:37 AM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>> Hi Mohit,
>>>>
>>>> Customer is requesting a refund, can u create a CRA for it.
>>>>
>>>> Regards
>>>>
>>>> On Sat, May 30, 2020 at 11:17 PM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Mohit,
>>>>>
>>>>> Customer is requesting a refund, can u create a CRA for it.
>>>>>
>>>>> Regards
>>>>>
>>>>> On Sat, May 30, 2020 at 10:19 PM Mohit Caleb <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hello Radwa,
>>>>>>
>>>>>> The mentioned missing item was not packed as the item was found
>>>>>> damaged during packing
>>>>>> ᐧ
>>>>>>
>>>>>> On Sat, May 30, 2020 at 6:10 PM Radwa Ali <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>> Please check the missing item above as the customer is calling and
>>>>>>> she wants a refund since she did not receive the item.
>>>>>>> Let us know if we can proceed.
>>>>>>> SKU: MBN-852156006333
>>>>>>> SO# 600815994
>>>>>>> AWB# 1000006546094
>>>>>>> Courier:  Empost
>>>>>>> *Radwa Ali*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │
>>>>>>>  w: www.mumzworld.com
>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>> Box 500245, Dubai, UAE
>>>>>>>
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