Subject: Wrong item received - SO# 600888275
From: Radwa Ali <[email-masked]>
To: "Outbound.fc" <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>, lastmile <[email-masked]>
Date: Wed, 10 Jun 2020 13:43:12 +0400
List-Id: <ccteam.mumzworld.com>

Hi Outbound team,
Please check the packing of this order as the customer requested the N95
face masks for urgent reasons.
However he received a Doll from LOL surprises with her details on the box.
We have attached a photo for reference.
Please advise if the items were packed and shipped to a different address
as we obviously need to replace it.

*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE