Subject: Re: Re: Delivery Confirmation - Order No. 600833913_3 / AWB 605062056401
From: Mostafa saad <[email-masked]>
To: Syed Yakoob <[email-masked]>
Cc: Omar Ismail <[email-masked]>, Mohit Caleb <[email-masked]>, Hyacinth Joyce <[email-masked]>, "Outbound.fc" <[email-masked]>, Muhammad Habib <[email-masked]>, Mostafa Said <[email-masked]>, Eugene Mugisa <[email-masked]>, Ekta Jesswani <[email-masked]>, ccteam <[email-masked]>
Date: Wed, 10 Jun 2020 12:45:55 +0400
List-Id: <ccteam.mumzworld.com>

Hello Syed

I didn't receive this order,

Please hand it directly to me

Regards

Mostafa Saad
LM Supervisor at Mumzworld

On Wed, Jun 10, 2020 at 12:42 PM Syed Yakoob <[email-masked]> wrote:

> Hello Omar,
>
> Thanks for your email. @Hyacinth Joyce <[email-masked]> reship item
> processed. @Mostafa saad <[email-masked]> order sent to you.
> Please send this out to customer ASAP.
>
> Best Regards,
>
> ᐧ
>
> On Wed, 10 Jun 2020 at 11:25, Omar Ismail <[email-masked]> wrote:
>
>> Hi Mohit,
>>
>> The missing item has been found and handed to Syed.
>>
>> *Thanks,*
>>
>> *Omar Ismail | Mumzworld Services*
>> *Email: [email-masked] <[email-masked]>*
>>
>>
>>
>> On Tue, Jun 9, 2020 at 5:27 PM Mohit Caleb <[email-masked]> wrote:
>>
>>> +Omar Ismail <[email-masked]>
>>>
>>> Kindly check & update here
>>> ᐧ
>>>
>>> On Tue, Jun 9, 2020 at 11:05 AM Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi Mohit,
>>>>
>>>> Kindly check and update today.
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>> On Thu, 4 Jun 2020 at 13:38, Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Mohit,
>>>>>
>>>>> Thank you for the update.
>>>>>
>>>>> The customer placed the order for 2qty's.
>>>>>
>>>>> Kindly check and advise urgently about the other piece.
>>>>>
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Joyce Alvarado*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>>>  w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>> On Thu, 4 Jun 2020 at 13:15, Mohit Caleb <[email-masked]> wrote:
>>>>>
>>>>>> Hello Joyce,
>>>>>>
>>>>>> It was confirmed from the CCTV footage of packing only 1 chair was
>>>>>> sent in the order.
>>>>>>
>>>>>> @Omar Ismail <[email-masked]> - Could you please check stocks
>>>>>> for the mentioned missing items, we must have an extra pc.
>>>>>> 600833913_3 MD-CHEVOCHBL
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=987287> CHILD
>>>>>> HOME Evolu 2 Chair with Bumper - Black
>>>>>> ᐧ
>>>>>>
>>>>>> On Wed, Jun 3, 2020 at 10:20 AM Hyacinth Joyce <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi team,
>>>>>>>
>>>>>>> Please update ASAP.
>>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> *Joyce Alvarado*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>>>>  │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>> On Sun, 31 May 2020 at 15:21, Hyacinth Joyce <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Mostafa and Mohit,
>>>>>>>>
>>>>>>>> Kindly update.
>>>>>>>>
>>>>>>>> Shall we create a new order for the missing item?
>>>>>>>>
>>>>>>>> Thank you.
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> *Joyce Alvarado*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, 27 May 2020 at 08:37, Mostafa saad <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hello Mohit
>>>>>>>>>
>>>>>>>>> We have received only 2 box
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>>
>>>>>>>>> Mostafa Saad
>>>>>>>>> LM Supervisor at Mumzworld
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tue, May 26, 2020 at 10:04 PM Mohit Caleb <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> +Mostafa saad <[email-masked]>
>>>>>>>>>>
>>>>>>>>>> Kindly check the order was packed as 3 packages
>>>>>>>>>> ᐧ
>>>>>>>>>>
>>>>>>>>>> On Tue, May 26, 2020 at 3:41 PM Hyacinth Joyce <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi team,
>>>>>>>>>>>
>>>>>>>>>>> Please update.
>>>>>>>>>>>
>>>>>>>>>>> Thank you.
>>>>>>>>>>>
>>>>>>>>>>> Best Regards,
>>>>>>>>>>>
>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Sat, 23 May 2020 at 09:44, Hyacinth Joyce <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>
>>>>>>>>>>>> @Mohit Caleb <[email-masked]> / @Mostafa Said
>>>>>>>>>>>> <[email-masked]> please check if the below item is
>>>>>>>>>>>> packed. The customer ordered for 2 quantities, she only received 1.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> 600833913_3 MD-CHEVOCHBL
>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=987287> CHILDHOME
>>>>>>>>>>>> Evolu 2 Chair with Bumper - Black 2
>>>>>>>>>>>> @Mostafa saad <[email-masked]> / @Eugene Mugisa
>>>>>>>>>>>> <[email-masked]> as per the courier - Imile the
>>>>>>>>>>>> received and delivered 2 packages but on our records shows 3 packages were
>>>>>>>>>>>> shipped.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>
>>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Thu, 21 May 2020 at 18:09, [email-masked] <[email-masked]>
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Hyacint,
>>>>>>>>>>>>>
>>>>>>>>>>>>>  The order has been confirmed delivered.
>>>>>>>>>>>>>
>>>>>>>>>>>>> ------------------------------
>>>>>>>>>>>>>
>>>>>>>>>>>>> ------------------------------
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> *Mazhar Saleem*
>>>>>>>>>>>>>
>>>>>>>>>>>>> Account Manager
>>>>>>>>>>>>>
>>>>>>>>>>>>> Contact Number: 00971549960297
>>>>>>>>>>>>>
>>>>>>>>>>>>> Email : [email-masked]
>>>>>>>>>>>>>
>>>>>>>>>>>>> WeChat: mazhar_imile
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> " CONFIDENTIALITY NOTICE: This electronic message, including
>>>>>>>>>>>>> any attachment(s), is intended only for the person or entity to which it is
>>>>>>>>>>>>> addressed and may contain confidential and/or privileged material. Any use,
>>>>>>>>>>>>> dissemination, distribution, or reproduction of this message And/or any of
>>>>>>>>>>>>> its attachments (if any) by unintended recipients is strictly prohibited
>>>>>>>>>>>>> and may be unlawful.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> *From:* Hyacinth Joyce <[email-masked]>
>>>>>>>>>>>>> *Date:* 2020-05-21 09:33
>>>>>>>>>>>>> *To:* Mostafa saad <[email-masked]>; Eugene Mugisa
>>>>>>>>>>>>> <[email-masked]>; Outbound.fc
>>>>>>>>>>>>> <[email-masked]>; Mohit Caleb <[email-masked]>;
>>>>>>>>>>>>> Syed Yakoob <[email-masked]>; Muhammad Habib
>>>>>>>>>>>>> <[email-masked]>; Mostafa Said
>>>>>>>>>>>>> <[email-masked]>
>>>>>>>>>>>>> *CC:* ccteam <[email-masked]>; Shinette Grace Ochoa
>>>>>>>>>>>>> <[email-masked]>; Ekta Jesswani <[email-masked]>;
>>>>>>>>>>>>> [email-masked]; Sathish Kumar <[email-masked]>
>>>>>>>>>>>>> *Subject:* Re: Re: Delivery Confirmation - Order No.
>>>>>>>>>>>>> 600833913_3 / AWB 605062056401
>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Please assist in closing this case today.
>>>>>>>>>>>>>
>>>>>>>>>>>>> The customer is following up and needs her item urgently.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>
>>>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Wed, 20 May 2020 at 12:07, Hyacinth Joyce <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi team,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Kindly update.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> The customer needs her item urgently.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tue, 19 May 2020 at 12:48, Hyacinth Joyce <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> @[email-masked] <[email-masked]> thank you for the
>>>>>>>>>>>>>>> confirmation.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> @Mostafa saad <[email-masked]> / @Eugene Mugisa
>>>>>>>>>>>>>>> <[email-masked]> please check how many packages were
>>>>>>>>>>>>>>> dispatched.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> @Mohit Caleb <[email-masked]> / @Syed Yakoob
>>>>>>>>>>>>>>> <[email-masked]> / @Mostafa saad
>>>>>>>>>>>>>>> <[email-masked]> please check if 2 quantities of
>>>>>>>>>>>>>>> the below item are packed. The customer received only 1 piece of it.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> 600833913_3 MD-CHEVOCHBL
>>>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=987287> CHILDHOME
>>>>>>>>>>>>>>> Evolu 2 Chair with Bumper - Black 2
>>>>>>>>>>>>>>> Please update asap.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tue, 19 May 2020 at 12:33, [email-masked] <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Hyacinth,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>  We have recieved 2 Package/Box and delivered 2 package/Box
>>>>>>>>>>>>>>>> for this order.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> 605062056401 and 605062056401-2-2
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> ------------------------------
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> ------------------------------
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Mazhar Saleem*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Account Manager
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Contact Number: 00971549960297
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Email : [email-masked]
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> WeChat: mazhar_imile
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> " CONFIDENTIALITY NOTICE: This electronic message,
>>>>>>>>>>>>>>>> including any attachment(s), is intended only for the person or entity to
>>>>>>>>>>>>>>>> which it is addressed and may contain confidential and/or privileged
>>>>>>>>>>>>>>>> material. Any use, dissemination, distribution, or reproduction of this
>>>>>>>>>>>>>>>> message And/or any of its attachments (if any) by unintended recipients is
>>>>>>>>>>>>>>>> strictly prohibited and may be unlawful.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *From:* Hyacinth Joyce <[email-masked]>
>>>>>>>>>>>>>>>> *Date:* 2020-05-19 12:10
>>>>>>>>>>>>>>>> *To:* [email-masked]
>>>>>>>>>>>>>>>> *CC:* Sathish Kumar <[email-masked]>; Mostafa saad
>>>>>>>>>>>>>>>> <[email-masked]>; Eugene Mugisa
>>>>>>>>>>>>>>>> <[email-masked]>; ccteam <[email-masked]>
>>>>>>>>>>>>>>>> *Subject:* Re: Re: Delivery Confirmation - Order No.
>>>>>>>>>>>>>>>> 600833913_3 / AWB 605062056401
>>>>>>>>>>>>>>>> Hi Mazhar,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thank you for the update.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> May we confirm if how many packages were delivered?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Tue, 19 May 2020 at 11:52, [email-masked] <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Joyce,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>  The order was delivered as per below information/Uploaded
>>>>>>>>>>>>>>>>> data
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Consignee：Aysha Abdulla
>>>>>>>>>>>>>>>>> Consignee Phone： / 971544447777
>>>>>>>>>>>>>>>>> Consignee City/Area：Abu Dhabi /
>>>>>>>>>>>>>>>>> Consignee Address：st./LMK: Albateen
>>>>>>>>>>>>>>>>> Khaleej alarabi road infront of danat alemarat clinic
>>>>>>>>>>>>>>>>> villa 23 Abu Dhabi
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> ------------------------------
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> ------------------------------
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *Mazhar Saleem*
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Account Manager
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Contact Number: 00971549960297
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Email : [email-masked]
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> WeChat: mazhar_imile
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> " CONFIDENTIALITY NOTICE: This electronic message,
>>>>>>>>>>>>>>>>> including any attachment(s), is intended only for the person or entity to
>>>>>>>>>>>>>>>>> which it is addressed and may contain confidential and/or privileged
>>>>>>>>>>>>>>>>> material. Any use, dissemination, distribution, or reproduction of this
>>>>>>>>>>>>>>>>> message And/or any of its attachments (if any) by unintended recipients is
>>>>>>>>>>>>>>>>> strictly prohibited and may be unlawful.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *From:* Hyacinth Joyce <[email-masked]>
>>>>>>>>>>>>>>>>> *Date:* 2020-05-19 09:00
>>>>>>>>>>>>>>>>> *To:* mazhar <[email-masked]>; Sathish Kumar
>>>>>>>>>>>>>>>>> <[email-masked]>; Mostafa saad
>>>>>>>>>>>>>>>>> <[email-masked]>; Eugene Mugisa
>>>>>>>>>>>>>>>>> <[email-masked]>
>>>>>>>>>>>>>>>>> *CC:* customer care <[email-masked]>
>>>>>>>>>>>>>>>>> *Subject:* Re: Delivery Confirmation - Order No.
>>>>>>>>>>>>>>>>> 600833913_3 / AWB 605062056401
>>>>>>>>>>>>>>>>> Hi team,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Please update on this.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> The customer is constantly following about the item that
>>>>>>>>>>>>>>>>> she did not receive.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Kindly check and advise urgently.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Mon, 18 May 2020 at 09:43, Hyacinth Joyce <
>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> The customer called and reported about an item not
>>>>>>>>>>>>>>>>>> delivered. On our records shows that we have shipped 3 packages.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Kindly check if all packages were delivered.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>
>>> --
>>>
>>>