Subject: RE: SO # 100123591_2 - 70776627
From: "'DXB CS' via customer care" <[email-masked]>
To: "'Michaela Manibo'" <[email-masked]>
Cc: "'Yaseen Shaqra'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Norah Q'" <[email-masked]>, "'Eugene Mugisa'" <[email-masked]>, "'Ronald Gaviola'" <[email-masked]>
Date: Wed, 10 Jun 2020 12:30:55 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

We will create RTO and process for return it . 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Michaela Manibo [mailto:[email-masked]] 
Sent: Wednesday, June 10, 2020 11:43 AM
To: DXB CS <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>; customer care <[email-masked]>; Norah Q <[email-masked]>; Eugene Mugisa <[email-masked]>; Ronald Gaviola <[email-masked]>
Subject: Re: SO # 100123591_2 - 70776627

Team, 

Now , the customer wants a refund. Please return this order ASAP as customer can no longer wait,. 

Please confirm return

Thanks

|

  <https://docs.google.com/uc?export=download&id=1dPvF846NQLuPhPIWvw4BUZQLTKGEIr5n&revid=0B6UFLaI8aBkvNTZYYkF2dFpqZlcwSFIvaDY2VTE1UU10OHh3PQ> 

 

On Thu, Jun 4, 2020 at 11:11 AM 'DXB CS' via customer care <[email-masked] <mailto:[email-masked]> > wrote:

Dear Yaseen,

We will arrange delivery asap.

 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Yaseen Shaqra [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Thursday, June 4, 2020 11:05 AM
To: DXB CS <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Norah Q <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; Ronald Gaviola <[email-masked] <mailto:[email-masked]> >
Subject: SO # 100123591_2 - 70776627

Hi Team,

Please note that the customer is following up daily on the shipment, the last update on the shipment on 29.05.2020

The customer is waiting for a call at the soonest

Alina Achiricioaei
3114 Ahmad Alwaithe
Ar Rahmaniyah, Riyadh 12343, Green city Compound, House C13
Riyadh 

966541347656 

 

-- 

Best Regards,

Yaseen Shaqra

Customer Care Representative
p:  +971 4 4339455│ e: yaseen.s <mailto:[email-masked]> @mumzworld.com  │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE