Subject: Re: [SPAM] Re: [SPAM] Re: urgent update 600855777_2
From: Samiya Sheikh <[email-masked]>
To: Shajahan Kamal Batcha <[email-masked]>, Mostafa saad <[email-masked]>
Cc: Naib Khan <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>
Date: Wed, 10 Jun 2020 10:27:16 +0400
List-Id: <ccteam.mumzworld.com>

Hi shajahan,

Your driver called the customer to confirm the delivery and he was very
rude to her and hung up the call. Kindly call her and  to clear things out,
she is very upset.

the order was delivered to villa no 46 not 38, the customer went and
collected it herself from there after she got a call from villa 46
residents.

Regards

On Tue, Jun 9, 2020 at 9:47 AM Shajahan Kamal Batcha <[email-masked]>
wrote:

> Hi Team,
>
>
>
> The customer received the order from Villa 38. But the correct address of
> the customer is Villa 39. Please check with the customer update the correct
> address in the system.
>
>
>
>
>
> *Shajahan K*
>
>  <http://www.timexpress.ae/>
>
>
>
>    P.O. Box : 80266
>    Tel : + (971) 4 255 5563
>    Fax : + (971) 4 255 5564
>
>    Email : [email-masked]
>    Web: www.timexpress.ae
>
> This email including its attachments are confidential and intended solely
> for the use of the individual or entity to whom they are addressed. If you
> have received this email in error, please delete it from your system and
> notify the sender immediately. If you are not the intended recipient you
> are notified that disclosing, copying or distributing the content of this
> information is strictly prohibited.
>
>
>
>
>
> *From:* Shajahan Kamal Batcha [mailto:[email-masked]]
> *Sent:* Tuesday, June 09, 2020 9:03 AM
> *To:* 'Mostafa saad' <[email-masked]>
> *Cc:* 'Naib Khan' <[email-masked]>; 'lastmile' <[email-masked]>;
> 'customer care' <[email-masked]>; 'Samiya Sheikh' <
> [email-masked]>
> *Subject:* RE: [SPAM] Re: [SPAM] Re: urgent update 600855777_2
>
>
>
> Hi Team,
>
>
>
> Let us check with the customer and update to you.
>
>
>
> *Shajahan K*
>
>  <http://www.timexpress.ae/>
>
>
>
>    P.O. Box : 80266
>    Tel : + (971) 4 255 5563
>    Fax : + (971) 4 255 5564
>
>    Email : [email-masked]
>    Web: www.timexpress.ae
>
> This email including its attachments are confidential and intended solely
> for the use of the individual or entity to whom they are addressed. If you
> have received this email in error, please delete it from your system and
> notify the sender immediately. If you are not the intended recipient you
> are notified that disclosing, copying or distributing the content of this
> information is strictly prohibited.
>
>
>
>
>
> *From:* Mostafa saad [mailto:[email-masked]
> <[email-masked]>]
> *Sent:* Tuesday, June 09, 2020 8:53 AM
> *To:* Samiya Sheikh <[email-masked]>
> *Cc:* Shajahan Kamal Batcha <[email-masked]>; Naib Khan <
> [email-masked]>; lastmile <[email-masked]>; customer care <
> [email-masked]>
> *Subject:* [SPAM] Re: [SPAM] Re: urgent update 600855777_2
>
>
>
> @Shajahan Kamal Batcha <[email-masked]>  Please share the POD to
> proceed.
>
>
>
>
> Regards
>
>
>
> Mostafa Saad
>
> LM Supervisor at Mumzworld
>
>
>
>
>
> On Mon, Jun 8, 2020 at 10:57 PM Samiya Sheikh <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> Customer insists she didn't receive the order nor was it delivered to her
> address.
>
>
>
> Kindly confirm the delivery address.
>
>
>
> Regards
>
>
>
> On Sat, Jun 6, 2020 at 9:22 AM Samiya Sheikh <[email-masked]> wrote:
>
> Hi Team,
>
>
>
> Customer insists she didn't receive the order, Please assist.
>
>
>
> Regards
>
>
>
> On Tue, Jun 2, 2020 at 1:07 PM Shajahan Kamal Batcha <
> [email-masked]> wrote:
>
> Hi Team,
>
>
>
> The order has been handed over to the customer House Maid as per our
> driver. Please advise to the customer.
>
>
>
> *Shajahan K*
>
>  <http://www.timexpress.ae/>
>
>
>
>    P.O. Box : 80266
>    Tel : + (971) 4 255 5563
>    Fax : + (971) 4 255 5564
>
>    Email : [email-masked]
>    Web: www.timexpress.ae
>
> This email including its attachments are confidential and intended solely
> for the use of the individual or entity to whom they are addressed. If you
> have received this email in error, please delete it from your system and
> notify the sender immediately. If you are not the intended recipient you
> are notified that disclosing, copying or distributing the content of this
> information is strictly prohibited.
>
>
>
>
>
> *From:* Naib Khan [mailto:[email-masked]]
> *Sent:* Tuesday, June 02, 2020 1:19 PM
> *To:* Samiya Sheikh <[email-masked]>; Shajahan Kamal Batcha <
> [email-masked]>
> *Cc:* Mostafa saad <[email-masked]>; lastmile <
> [email-masked]>; customer care <[email-masked]>
> *Subject:* [SPAM] Re: urgent update 600855777_2
>
>
>
> +Shajahan Kamal Batcha <[email-masked]> ,
>
>
>
> Please investigate the above order not received as per customer.
>
>
>
>
>
>
> Regards.
>
> Naib
>
>
>
>
>
> On Tue, 2 Jun 2020 at 12:17, Samiya Sheikh <[email-masked]> wrote:
>
> Hi Naib,
>
>
>
> Customer confirmed she didnt receive the shipment.
>
> Please investigate with the driver.
>
>
>
> Regards
>
>
>
> On Tue, Jun 2, 2020 at 12:07 PM Naib Khan <[email-masked]> wrote:
>
> Hi Samiya,
>
>
>
> Order delivered on May 21.POD attached.
>
>
>
>
>
>
> Regards.
>
> Naib
>
>
>
>
>
> On Tue, 2 Jun 2020 at 11:21, Samiya Sheikh <[email-masked]> wrote:
>
> Hi Team,
>
>
>
> Kindly update the status  of this shipment, the customer didn't receive
> the order although its updated delivered.
>
>
>
> Regards
>
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