Subject: Re: Sales Order # 600844107 - Kuwait shipment
From: Ronald Gaviola <[email-masked]>
To: Johannes Jade Pabeca <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, "Outbound.fc" <[email-masked]>, Uae Lastmile <[email-masked]>, customer care <[email-masked]>, Tamara Akhieva <[email-masked]>, Radwa Ali <[email-masked]>
Date: Wed, 10 Jun 2020 08:30:58 +0400
List-Id: <ccteam.mumzworld.com>

Dears

We all know the standard process. We never reship cancelled orders.

@Johannes Jade Pabeca <[email-masked]> - Please place a new order

Regards,
Ronald

On Wed, Jun 10, 2020 at 7:49 AM Johannes Jade Pabeca <[email-masked]>
wrote:

> TEam
>
> Pls update if we need to place a new order for this customer.
>
> Thank you
>
> On Tue, Jun 9, 2020 at 2:38 PM Johannes Jade Pabeca <
> [email-masked]> wrote:
>
>> Team
>>
>> Pls proceed with this shipment if we are clear to ship again in Kuwait
>>
>> This was initially sent to me to cancel due to the lockdown but for some
>> good reason, the system shows closed failed.
>>
>> Please process and dispatch as soon as possible.
>>
>>
>> On Wed, Jun 3, 2020 at 5:20 PM Eugene Mugisa <[email-masked]>
>> wrote:
>>
>>> + @Ronald Gaviola <[email-masked]>
>>>
>>>
>>>
>>> Please check this case
>>>
>>>
>>>
>>> Best,
>>>
>>> Eugene.
>>>
>>>
>>>
>>> *From:* Radwa Ali <[email-masked]>
>>> *Sent:* Wednesday, June 3, 2020 5:12 PM
>>> *To:* Ronald Gaviola <[email-masked]>; Eugene Mugisa <
>>> [email-masked]>
>>> *Cc:* customer care <[email-masked]>; Veronique Bachmann <
>>> [email-masked]>
>>> *Subject:* Sales Order # 600844107 - Kuwait shipment
>>>
>>>
>>>
>>> Hi Ronald and Eugene,
>>>
>>> Please advise if this is still pending or cancelled?
>>>
>>> We created the order as replacement for an out of stock item since the
>>> 5th of May. it was packed by the 28th of May during the lockdown.
>>>
>>> We need to deliver this ASAP as this is the 2nd order to be cancelled in
>>> a row for the same customer.
>>>
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>
>>
>> --
>> *Johannes Jade *
>>
>>
>
>
> --
> *Johannes Jade *
>
>