Subject: RE: KSA Urgent Delivery - Order No. 100139970 / AWB 70829613
From: "'DXB CS' via customer care" <[email-masked]>
To: "'Hyacinth Joyce'" <[email-masked]>, "'KSA Lastmile'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>
Date: Tue, 9 Jun 2020 18:21:33 +0400
List-Id: <ccteam.mumzworld.com>

We will follow up with team and revert you back . 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

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From: Hyacinth Joyce [mailto:[email-masked]] 
Sent: Tuesday, June 9, 2020 4:44 PM
To: DXB CS <[email-masked]>; KSA Lastmile <[email-masked]>
Cc: customer care <[email-masked]>
Subject: KSA Urgent Delivery - Order No. 100139970 / AWB 70829613

Hi team,

The customer called to follow up and very upset about the delay. The customer placed the order in April and the shipment is not yet delivered until today.

Upon tracking shows:

 

Kindly check and advise when the order will be delivered because the customer is asking for an update.

Thank you.

Best Regards,

Joyce Alvarado

Customer Care Representative

p:  +971 (0)4 4339455  │ e: joyce <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE