Subject: Re: Order #700221772 / 700197012 COLLECTION
From: Mostafa saad <[email-masked]>
To: "Alina D'Souza" <[email-masked]>, Denmark A <[email-masked]>
Cc: Umang Mehrotra <[email-masked]>, customer care <[email-masked]>, Mohamed Magdy <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Tue, 9 Jun 2020 16:47:36 +0400
List-Id: <ccteam.mumzworld.com>

@Denmark A <[email-masked]>  Please check and confirm which item you
receive it from the driver?

Regards

Mostafa Saad
LM Supervisor at Mumzworld

On Sun, Jun 7, 2020 at 3:39 PM Alina D'Souza <[email-masked]> wrote:

> Hi Mostafa / Denmark,
>
> Please confirm which item was received during collection CRA_AR_RE11048
> which is showing refunded for the Value 59 AED
>
> Are we not checking the items before refunding the CRA? Customer is asking
> for the remaining amount
>
> The CRA is for the below item -
> SMB-TJGVPB03-6-12M
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=844384> Smart
> Baby - Boys Sleepsuit Pack of 3 - Parasol_6-12m
> However customer claims that she sent
>
>
> 700221772 AG-CUG1904472-00_12m
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1040414> SMYK
> - Magic Happen Sleepsuit Pack of 3_12m
>
> 700197012 PDT-BS-YH-D3
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=638311> Ya'Hababy
> City Stroller - Black & Red
> Have created a CRA for  700197012, need to repair
>
> Please advise customer needs the refund asap
>
> @Umang Mehrotra <[email-masked]> please assist
>
> Regards,
> Alina
>
>
>
>