Subject: Re: Missing item - SO# 600858837_1
From: Radwa Ali <[email-masked]>
To: lastmile <[email-masked]>, "Outbound.fc" <[email-masked]>
Cc: customer care <[email-masked]>, Asad <[email-masked]>, Shady Elgendy <[email-masked]>, Shajeeb Cheriyath <[email-masked]>
Date: Tue, 9 Jun 2020 15:12:48 +0400
List-Id: <ccteam.mumzworld.com>

Hi All,
Whats the update on this?

*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Mon, Jun 8, 2020 at 3:14 PM Mostafa saad <[email-masked]> wrote:

> Hello Radwa
>
> We received only one box and we have already dispatched it to EM Post.
>
> So please check with OB team
>
> Regards
>
> Mostafa Saad
> LM Supervisor at Mumzworld
>
>
> On Mon, Jun 8, 2020 at 1:32 PM Radwa Ali <[email-masked]> wrote:
>
>> Hi Last mile and Outbound,
>> Please assist as this has been pending since teh 16th of May and the cst
>> is following up.
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>> On Mon, Jun 1, 2020 at 9:37 AM Radwa Ali <[email-masked]> wrote:
>>
>>> Hi Mostafa,
>>> Please check and assist.
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>> On Sun, May 31, 2020 at 9:40 PM Usman Abbasi <
>>> [email-masked]> wrote:
>>>
>>>> Hi,
>>>>
>>>>
>>>>
>>>> 1pc shipment received and delivered to customer.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Usman
>>>>
>>>> *From:* Radwa Ali <[email-masked]>
>>>> *Sent:* Sunday, May 31, 2020 4:47 PM
>>>> *To:* lastmile <[email-masked]>; Usman Abbasi <
>>>> [email-masked]>
>>>> *Cc:* customer care <[email-masked]>
>>>> *Subject:* Missing item - SO# 600858837_1
>>>>
>>>>
>>>>
>>>> Hi All,
>>>>
>>>> Please check this missing item case - Customer says she received 1 box.
>>>> LFS shows 2 boxes.
>>>>
>>>>
>>>>
>>>> Order # 600858837_1
>>>>
>>>> AWB # 1000006686132
>>>>
>>>> Courier: Empost
>>>>
>>>> Missing item:  Paradiso Toys 15Kg Sterile Playsand
>>>>
>>>> SKU:  BLTG-5425000338017
>>>>
>>>> Picture of the missing item if available:
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>> --
>> You received this message because you are subscribed to the Google Groups
>> "lastmile" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to [email-masked].
>> To view this discussion on the web visit
>> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAJ_iQ-9pFuzEs5v0ctzRo87HFkjjrFL5bmERd_k2wKMNzS2e_g%40mail.gmail.com
>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAJ_iQ-9pFuzEs5v0ctzRo87HFkjjrFL5bmERd_k2wKMNzS2e_g%40mail.gmail.com?utm_medium=email&utm_source=footer>
>> .
>>
>