Subject: Re: Missing Item - 100145568_1// awb: 3409700280
From: Radwa Ali <[email-masked]>
To: Syed Yakoob <[email-masked]>
Cc: Mohit Caleb <[email-masked]>, Mary Anne Agapito <[email-masked]>, "Outbound.fc" <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, Asad <[email-masked]>
Date: Tue, 9 Jun 2020 13:52:53 +0400
List-Id: <ccteam.mumzworld.com>

Hi Syed,
We need an update ASAP.

*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Tue, Jun 9, 2020 at 9:04 AM Syed Yakoob <[email-masked]> wrote:

> Dear Mac,
>
> Mentioned item was not packed in that order. Please create a new order for
> this item.
>
> Best Regards,
>
> ᐧ
>
> On Mon, 8 Jun 2020 at 15:59, Mohit Caleb <[email-masked]> wrote:
>
>> +Syed Yakoob <[email-masked]>
>>
>> Please check & update here.
>> ᐧ
>>
>> On Sat, Jun 6, 2020 at 3:56 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Please update, the customer is very upset until now the item is not with
>>> her.
>>>
>>> Awaiting your reply. Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Fri, May 29, 2020 at 3:07 PM Mary Anne Agapito <
>>> [email-masked]> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> The customer complained that the baby monitor is missing.
>>>>
>>>>
>>>> 100145568_1 MD-AC7527
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1068129> Angelcare
>>>> - Baby Movement Monitor With Video
>>>>
>>>> Below are the items she received under the same shipment.
>>>>
>>>>
>>>>
>>>>
>>>> Kindly check and do the needful urgently. The customer is already upset
>>>> about the delay and her order was incomplete.
>>>>
>>>> Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>
>>
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>