Subject: RE: URGENT Order #700230799 - NAQEL-Road::70793870
From: "'DXB CS' via customer care" <[email-masked]>
To: "'Amir Julkarnain'" <[email-masked]>, "'Zubair Wahid'" <[email-masked]>, "'KSA Lastmile'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>
Date: Tue, 9 Jun 2020 10:52:38 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

We are apologize for that we requested to reattempt the shipment . 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

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From: Amir Julkarnain [mailto:[email-masked]] 
Sent: Tuesday, June 9, 2020 10:35 AM
To: DXB CS <[email-masked]>; Zubair Wahid <[email-masked]>; KSA Lastmile <[email-masked]>
Cc: customer care <[email-masked]>
Subject: Re: URGENT Order #700230799 - NAQEL-Road::70793870

Hello Team,

We have been requesting this shipment to be delivered. Why it is for RTO now. Please check on this and have it delivered to the customer.

Best Regards,

Amir

On Mon, 18 May 2020 at 10:04, DXB CS <[email-masked] <mailto:[email-masked]> > wrote:

Dear Amir,

Please inform the Customer that we will arrange delivery asap.

 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Amir Julkarnain [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Monday, May 18, 2020 9:35 AM
To: DXB CS <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >
Subject: Re: URGENT Order #700230799 - NAQEL-Road::70793870

Hello Team,

Any update on this? Please prioritize. Customer is asking for feedback.

Best Regards

On Sun, 17 May 2020 at 12:31, Amir Julkarnain <[email-masked] <mailto:[email-masked]> > wrote:

Hello Team,

Any update on this?

Best Regards,

 <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> 

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On Sat, 16 May 2020 at 09:38, DXB CS <[email-masked] <mailto:[email-masked]> > wrote:

Dear Amir,

Requested with concern team for the update .

Will revert  you back asap. 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Amir Julkarnain [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Friday, May 15, 2020 10:20 AM
To: [email-masked] <mailto:[email-masked]> 
Cc: customer care <[email-masked] <mailto:[email-masked]> >
Subject: URGENT Order #700230799 - NAQEL-Road::70793870

Hi Team,

Above order has no movement since 29th of April, Kindly check and prioritize as customer is complaining all over social media,

 

 

-- 

Amir Hussain Julkarnain
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1322 │ e: amir.j <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/1/?ui=2&ik=75d2a8a7b9&attid=0.2&permmsgid=msg-f%3A1625257037125338369&th=168e12aa0e8f4501&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ-Xfveb4rZyscoJAzoWJ8Oe_5xdFIwCCsiWzwO1Ms2gYFLTb_gnYqHPjWpDeMoql3mRyQQyiLtalQM2Y6x-jrbt63qf0j4NJmIy2fetYtk2axgrwtDYH5dtXV0&disp=emb&realattid=ii_1562a22ad936cd8e> 

 

-- 

Amir Hussain Julkarnain
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1322 │ e: amir.j <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0?ui=2&ik=75d2a8a7b9&attid=0.2&permmsgid=msg-f:1625257037125338369&th=168e12aa0e8f4501&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ-Xfveb4rZyscoJAzoWJ8Oe_5xdFIwCCsiWzwO1Ms2gYFLTb_gnYqHPjWpDeMoql3mRyQQyiLtalQM2Y6x-jrbt63qf0j4NJmIy2fetYtk2axgrwtDYH5dtXV0&disp=emb&realattid=ii_1562a22ad936cd8e> 

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-- 

Amir Hussain Julkarnain
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1322 │ e: amir.j <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0?ui=2&ik=75d2a8a7b9&attid=0.2&permmsgid=msg-f:1625257037125338369&th=168e12aa0e8f4501&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ-Xfveb4rZyscoJAzoWJ8Oe_5xdFIwCCsiWzwO1Ms2gYFLTb_gnYqHPjWpDeMoql3mRyQQyiLtalQM2Y6x-jrbt63qf0j4NJmIy2fetYtk2axgrwtDYH5dtXV0&disp=emb&realattid=ii_1562a22ad936cd8e> 

 

-- 

Amir Hussain Julkarnain
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1322 │ e: amir.j <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0?ui=2&ik=75d2a8a7b9&attid=0.2&permmsgid=msg-f:1625257037125338369&th=168e12aa0e8f4501&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ-Xfveb4rZyscoJAzoWJ8Oe_5xdFIwCCsiWzwO1Ms2gYFLTb_gnYqHPjWpDeMoql3mRyQQyiLtalQM2Y6x-jrbt63qf0j4NJmIy2fetYtk2axgrwtDYH5dtXV0&disp=emb&realattid=ii_1562a22ad936cd8e>