Subject: Re: Wrong Item Delivered - Order No. 600881646
From: Hyacinth Joyce <[email-masked]>
To: "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, Muhammad Habib <[email-masked]>, Mostafa Said <[email-masked]>, lastmile <[email-masked]>, Mostafa saad <[email-masked]>, Eugene Mugisa <[email-masked]>
Cc: customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Tue, 9 Jun 2020 09:08:19 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please update on this asap.

The customer is about to give birth and needs her item urgently.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, 8 Jun 2020 at 18:04, Hyacinth Joyce <[email-masked]> wrote:

> Hi Team,
>
> The customer with the above order no. called and informed that she
> received the wrong shipment. The customer is supposed to receive baby items
> but she received a Trunki.
>
>  Please see the below image for your reference.
>
>
> Please note that the customer is about to deliver her baby and she wants
> to receive her items urgently.
>
> Kindly do the needful.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>