Subject: Re: Missing item: 600859700 //1000006737132
From: Samiya Sheikh <[email-masked]>
To: Mohit Caleb <[email-masked]>, Mostafa saad <[email-masked]>, Rajesh Dhakal <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, Mamdouh Younes <[email-masked]>, Radwa Ali <[email-masked]>, "Outbound.fc" <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Vipul Arora <[email-masked]>, customer care <[email-masked]>
Date: Mon, 8 Jun 2020 21:01:00 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

As  per @Rajesh Dhakal <[email-masked]> 2 parts are found but
customer received 1 more,

@Mohit Caleb <[email-masked]> @Mostafa saad
<[email-masked]> please
confirm.

Regards

On Mon, Jun 1, 2020 at 1:15 PM Mostafa saad <[email-masked]> wrote:

> Hello Mohit
>
> Where is the shipment now
>
> Regards
>
> Mostafa Saad
> LM Supervisor at Mumzworld
>
>
> On Mon, Jun 1, 2020 at 1:11 PM Yaseen Shaqra <[email-masked]>
> wrote:
>
>> @Mostafa saad <[email-masked]> Please arrange the shipment to
>> be shipped at the earliest
>>
>> On Mon, Jun 1, 2020 at 10:39 AM Mohit Caleb <[email-masked]> wrote:
>>
>>> Thanks, Rajesh.
>>>
>>> We have processed the missing pieces for Re-Ship.
>>>
>>> @Mostafa saad <[email-masked]> - Kindly confirm when this will
>>> be shipped as the installation needs to be arranged.
>>>
>>> Thanks & Regards,
>>> ᐧ
>>>
>>> On Mon, Jun 1, 2020 at 9:46 AM Rajesh Dhakal <[email-masked]>
>>> wrote:
>>>
>>>> Hi Mamdouh,
>>>>
>>>> The missing 2 parts are found and handed over to Mr. Mohit.
>>>>
>>>> Best regards,
>>>> Rajesh Dhakal.
>>>>
>>>> On Sun, May 31, 2020 at 2:25 PM Mamdouh Younes <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Rajesh Dhakal <[email-masked]>  Please check
>>>>>
>>>>>
>>>>> On Sat, May 30, 2020 at 11:18 PM Mohit Caleb <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> +Mamdouh Younes <[email-masked]>
>>>>>>
>>>>>> Kindly support in checking missing parts
>>>>>> ᐧ
>>>>>>
>>>>>> On Sat, May 30, 2020 at 3:26 PM Radwa Ali <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Mostafa,
>>>>>>> Customer received a box that has  a 1 out of 3 mark while LFS shows
>>>>>>> 1 box.
>>>>>>> @Outbound.fc <[email-masked]>  Please advise ? we need
>>>>>>> to deliver this ASAP
>>>>>>> *Radwa Ali*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │
>>>>>>>  w: www.mumzworld.com
>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>> Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>> On Sat, May 30, 2020 at 9:59 AM Samiya Sheikh <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>> update urgently, customer received 1 package, part of the item only.
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> On Wed, May 27, 2020 at 9:34 AM Samiya Sheikh <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Team
>>>>>>>>>
>>>>>>>>> The item in this order is an outdoor activity which is big, Please
>>>>>>>>> confirm in how many packages it should dispatch in. the customer received 1
>>>>>>>>> package and its only 1 part of the item.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>>
>>>>>>>>> On Tue, May 26, 2020 at 12:06 PM Samiya Sheikh <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Team,
>>>>>>>>>>
>>>>>>>>>> Kindly confirm item KidKraft - Brookridge Playset SKU:
>>>>>>>>>> DBT-F26410E
>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=779101> is
>>>>>>>>>> dispatched in how many packages? customer received 1 part of the item
>>>>>>>>>>
>>>>>>>>>> Regards
>>>>>>>>>>
>>>>>>>>>> On Mon, May 25, 2020 at 10:24 AM Samiya Sheikh <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Team,
>>>>>>>>>>>
>>>>>>>>>>> Kindly confirm item KidKraft - Brookridge Playset SKU:
>>>>>>>>>>> DBT-F26410E
>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=779101> is
>>>>>>>>>>> dispatched in how many packages? customer received 1 part of the item
>>>>>>>>>>>
>>>>>>>>>>> Regards
>>>>>>>>>>>
>>>>>>>>>>> On Sat, May 23, 2020 at 6:09 PM Usman Abbasi <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi,
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> 1pc shipment received and delivered to customer.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Regards
>>>>>>>>>>>>
>>>>>>>>>>>> Usman
>>>>>>>>>>>>
>>>>>>>>>>>> *From:* Samiya Sheikh <[email-masked]>
>>>>>>>>>>>> *Sent:* Saturday, May 23, 2020 1:46 PM
>>>>>>>>>>>> *To:* Antony Markose <[email-masked]>; Mostafa
>>>>>>>>>>>> saad <[email-masked]>; Rajesh Pattabhi <
>>>>>>>>>>>> [email-masked]>
>>>>>>>>>>>> *Cc:* customer care <[email-masked]>; Usman Abbasi <
>>>>>>>>>>>> [email-masked]>
>>>>>>>>>>>> *Subject:* Re: Missing item: 600859700 //1000006737132
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> @Mostafa saad <[email-masked]>  kindly confirm in how
>>>>>>>>>>>> many packages this order is shipped in.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Sat, May 23, 2020 at 1:34 PM Samiya Sheikh <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> the following customer received 1 package of this order,
>>>>>>>>>>>> Kindly check and update urgently.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Regards
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Mohamed Mamdouh*
>>>>> Inventory Manager
>>>>>
>>>>> *P* +971 526093397
>>>>> *E* [email-masked] <[email-masked]> *
>>>>>
>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>> Dubai, UAE
>>>>>
>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
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>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>> <https://twitter.com/mumzworld>
>>>>>
>>>>>  <https://www.mumzworld.com/en/>
>>>>>
>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>
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>>>> .
>>>>
>>>
>>>
>>> --
>>>
>>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>