Subject: RE: Delivery Follow Up - 600838313// awb: 70818683
From: "'DXB CS' via customer care" <[email-masked]>
To: "'Michaela Manibo'" <[email-masked]>
Cc: "'Mary Anne Agapito'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Eugene Mugisa'" <[email-masked]>, "'Hussain Firoz Miyagamwala'" <[email-masked]>, "'Ronald Gaviola'" <[email-masked]>
Date: Mon, 8 Jun 2020 13:08:06 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

We are pushing our team to deliver it . 

It will be done soon . 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Michaela Manibo [mailto:[email-masked]] 
Sent: Monday, June 8, 2020 10:22 AM
To: DXB CS <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>; customer care <[email-masked]>; Eugene Mugisa <[email-masked]>; Hussain Firoz Miyagamwala <[email-masked]>; Ronald Gaviola <[email-masked]>
Subject: Re: Delivery Follow Up - 600838313// awb: 70818683

Team,,

Please continue to push this order for urgent delivery.  Customer is extremely mad and this needs to be delivered in priority. 

Please call the customer to update her on the delivery. 

Thanks 

  <https://docs.google.com/uc?export=download&id=1dPvF846NQLuPhPIWvw4BUZQLTKGEIr5n&revid=0B6UFLaI8aBkvNTZYYkF2dFpqZlcwSFIvaDY2VTE1UU10OHh3PQ> 

 

On Sun, Jun 7, 2020 at 9:48 AM DXB CS <[email-masked] <mailto:[email-masked]> > wrote:

Dear Team,

We will arrange delivery asap. 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Michaela Manibo [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Saturday, June 6, 2020 4:11 PM
To: DXB CS <[email-masked] <mailto:[email-masked]> >
Cc: Mary Anne Agapito <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; Hussain Firoz Miyagamwala <[email-masked] <mailto:[email-masked]> >; Ronald Gaviola <[email-masked] <mailto:[email-masked]> >
Subject: Re: Delivery Follow Up - 600838313// awb: 70818683

Team, 

Customer is again following up the delivery. Please ensure this is delivered this week. Customer is so angry now about the delay.  Please contact her and update about the schedule. Thanks.

  <https://docs.google.com/uc?export=download&id=1dPvF846NQLuPhPIWvw4BUZQLTKGEIr5n&revid=0B6UFLaI8aBkvNTZYYkF2dFpqZlcwSFIvaDY2VTE1UU10OHh3PQ> 

 

On Wed, Jun 3, 2020 at 3:05 PM 'DXB CS' via customer care <[email-masked] <mailto:[email-masked]> > wrote:

Dear Mary,

We are trying our best for all pending delivery shipments.

 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Mary Anne Agapito [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Wednesday, June 3, 2020 3:00 PM
To: DXB CS <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; Hussain Firoz Miyagamwala <[email-masked] <mailto:[email-masked]> >
Subject: Delivery Follow Up - 600838313// awb: 70818683

Hi Anita,

The customer tried to call you but received no response.  Please push for urgent delivery. 

Thank you

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: magapito <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=e882ca88bf&attid=0.1&permmsgid=msg-f%3A1627518056495393012&th=16961b0ca6f128f4&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ-kBCaEySkJ8k9w0FA8konxbh8euZMvDSoLFdgvHUoTSVCu-55zppkycHWMqeAKuaN8KaTaAnzCx8zjui_ax97BOizysC1UWznkXELDgqGC7UNiUvHsQ8-soIM&disp=emb&realattid=ii_1562a22ad936cd8e>