Subject: Re: Customer did not receive point for reviewing some orders
From: "'Pradeep M' via customer care" <[email-masked]>
To: Mary Anne Agapito <[email-masked]>, Sara Ahmed <[email-masked]>, Amr Abed <[email-masked]>
Cc: customer care <[email-masked]>, Michaela Manibo <[email-masked]>
Date: Mon, 8 Jun 2020 12:29:25 +0530
List-Id: <ccteam.mumzworld.com>

Hi Team,

Customer reviewed products only, not the order.

There is no review created for the mentioned orders.

Thanks,
Pradeep M

On 06/07/2020 11:42 AM, Mary Anne Agapito wrote:
> Hi Team,
>
> May we have an update on this case, please? The customer called to 
> follow up again.
>
> Please advise. Thank you
>
> Warm Regards,
> *
> *
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455 │**e: [email-masked] 
> <mailto:[email-masked]>│w:www.mumzworld.com 
> <http://www.mumzworld.com/>
> a:Office B407-408, 4^th  Floor, Building 4,  D3, Dubai Design 
> District, PO Box 500245, Dubai, UAE
>
> Inline image 1
>
>
> On Thu, Jun 4, 2020 at 7:12 PM Michaela Manibo 
> <[email-masked] <mailto:[email-masked]>> 
> wrote:
>
>     Hi Team,
>
>     Kind reminder.
>
>     Please check  the customer's account as she is following up her
>     points.
>
>     Thanks
>
>
>     On Sat, May 23, 2020 at 12:13 AM Mohammed Ali Naji Almahdi
>     <[email-masked]
>     <mailto:[email-masked]>> wrote:
>
>         Dear Tech Team,
>
>         The customer followed up for her points from reviewing the
>         orders again.
>
>         Could you please update on this.
>
>         Kind Regards,
>
>         Mohammed
>
>         On Thu, May 21, 2020 at 1:19 AM Mohammed Ali Naji Almahdi
>         <[email-masked]
>         <mailto:[email-masked]>> wrote:
>
>             Dear Amr,
>
>             I hope you are doing well.
>
>             The following customer:-
>             [email-masked] <mailto:[email-masked]>
>
>             Contacted and said she did not receive points for
>             reviewing the following orders:-
>             600833265
>
>             600784040
>
>             600772446
>
>             600799043
>
>             Could you please double-check that the points were issued
>             accordingly and if there are any issues please let me know.
>
>             Kind Regards,
>
>             Mohammed
>