Subject: RE: Warranty Check - 600524950 // SKU: YOYO+-6+-BNDL-MD-BZ10101-02-A-MD-BZ10104-13
From: Mylyn Vega <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: April De Torres <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, April Garrido <[email-masked]>
Date: Mon, 8 Jun 2020 04:28:07 +0000
List-Id: <ccteam.mumzworld.com>

Good Morning Mary Anne,

Well received of this aftersales.

Thanks to send us the Serial Number - you may find it underneath the seat. In parallel, please send the item back to our office for inhouse verification.

Once we have the item we will advise accordingly.

Have a great day ahead and stay safe.

Thank you and best regards,

Mylyn Vega
Sales Coordinator

UAE weekend: Friday and Saturday

MYLYN VEGA
SALES COORDINATOR

DUBAI SILICON OASIS FREE ZONE
LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
PO BOX 450201  •  DUBAI - UAE

M  +971 50 821 7344 •  T  +971 4 326 3080 - Ext. 212

[email-masked]  •  MAPYR.COM<http://www.mapyr.com/>

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From: Mary Anne Agapito <[email-masked]>
Sent: Sunday, June 7, 2020 5:06 PM
To: Mylyn Vega <[email-masked]>
Cc: April De Torres <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>
Subject: Warranty Check - 600524950 // SKU: YOYO+-6+-BNDL-MD-BZ10101-02-A-MD-BZ10104-13

Hi Mylyn,

The customer purchased the item last 29 July 2019 and as per her the handle bar doesn't stay in place anymore.

Please see the attached sales order for reference.

Thank you
Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE