Subject: Re: Missing Items - 600861771_1// SKU: SBF-CM_TKSN_YF001BLDPBL
From: Nitin Jain <[email-masked]>
To: Mary Anne Agapito <[email-masked]>, romel siangco <[email-masked]>
Cc: "Returns.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, Vipin Raj <[email-masked]>, Mostafa saad <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, Karthik Sankar <[email-masked]>
Date: Sun, 7 Jun 2020 15:57:10 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mary
The missing items are already received from your team in warehouse.
You can send to customer asap.

Nitin

On Thu, Jun 4, 2020 at 3:45 PM Nitin Jain <[email-masked]> wrote:

> Hi Romel
> Pls make sure to send it on Sunday and confirm back here
>
> Nitin
>
> On Thu, Jun 4, 2020 at 3:13 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Nitin,
>>
>> As discussed over the phone earlier, please ensure the delivery on Sunday.
>>
>> @Returns.fc <[email-masked]> @lastmile <[email-masked]>
>>  @Mostafa saad <[email-masked]>  - once received please deliver
>> under the same order number asap
>>
>> Thank you all.
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, Jun 4, 2020 at 2:49 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Nitin,
>>>
>>> May we have an update on this case?
>>>
>>> The customer is very upset about the delay, he needs it urgently as his
>>> wife is about to give birth.
>>>
>>> Please update us. Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Tue, Jun 2, 2020 at 5:11 PM Karthik Sankar <[email-masked]>
>>> wrote:
>>>
>>>> Hi Nitin,
>>>>
>>>> Please note the PO number is POMUMZ_DXB198033
>>>>
>>>> Regards,
>>>>
>>>>
>>>>
>>>> On Tue, 2 Jun 2020 at 17:06, Nitin Jain <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Mary
>>>>> Can you pls send the PO number asap. We will check here and if not
>>>>> send, we have delivery tomorrow morning and can send.
>>>>> Nitin
>>>>>
>>>>> On Tue, Jun 2, 2020 at 12:11 PM Mary Anne Agapito <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> looping in
>>>>>>
>>>>>> @Nitin Jain <[email-masked]> @Karthik Sankar
>>>>>> <[email-masked]>
>>>>>>
>>>>>> Please check as well. Thank you
>>>>>> Warm Regards,
>>>>>>
>>>>>> *Mary Anne Agapito*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, Jun 2, 2020 at 12:08 PM Mary Anne Agapito <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> The customer complained about the diaper bag and the hooks are
>>>>>>> missing.
>>>>>>>
>>>>>>>
>>>>>>> The customer only received below:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please check asap as the wife is due anytime soon, they need the
>>>>>>> missing items.
>>>>>>>
>>>>>>> Thank you
>>>>>>> Warm Regards,
>>>>>>>
>>>>>>> *Mary Anne Agapito*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Regards
>>>>> Nitin Jain
>>>>>
>>>>
>
> --
> Regards
> Nitin Jain
>

-- 
Regards
Nitin Jain