Subject: Re: SO # 600854980 - JB263003
From: Mary Anne Agapito <[email-masked]>
To: Mostafa saad <[email-masked]>, "Outbound.fc" <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>
Cc: customer care <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Sun, 7 Jun 2020 13:46:28 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

May we have an update on this case, please?

The courier confirmed only 1 box has been given to them.

The item below is missing.

600854980 TC-PG0182655
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=767273> Playgro
Bugs 'n Bloom Activity Gym

Please arrange the delivery ASAP, the customer is asking for a refund now.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Jun 4, 2020 at 9:09 AM Yaseen Shaqra <[email-masked]> wrote:

> @Mostafa saad <[email-masked]> @Outbound.fc
> <[email-masked]> Please assist
>
> On Thu, Jun 4, 2020 at 9:06 AM Farooq <[email-masked]> wrote:
>
>> Hi Yaseen -  We have received 1 part and delivered intact.
>>
>>
>>
>> Best Regards ,
>>
>>
>>
>> *Muhammad Farooq Javed *
>> Operations Manager
>>
>>  <http://www.jeebly.com/>
>>
>>
>>
>> *JEEBLY LLC*
>>
>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>
>> Dubai | United Arab Emirates
>>
>> t: +971 800 533259
>>
>> m: +971 504330629
>>
>> e: [email-masked]
>>
>>
>>
>> *www.jeebly.com <http://www.jeebly.com/>*
>>
>>  <https://www.facebook.com/jeeblynow/>   [image:
>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image: Youtube
>> icon] <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
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>>
>> ------------------------------
>> *From:* Yaseen Shaqra <[email-masked]>
>> *Sent:* Thursday, June 4, 2020 8:13 AM
>> *To:* Farooq <[email-masked]>; Outbound.fc <[email-masked]>
>> *Cc:* Mostafa saad <[email-masked]>; customer care <
>> [email-masked]>
>> *Subject:* SO # 600854980 - JB263003
>>
>> Hi Farooq,
>>
>> Please note that the customer received 1 box out of 2
>>
>> Kindly check and update us
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>