Subject: Re: Missing Item - 600856799// SKU: BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5
From: Anas nazzal <[email-masked]>
To: Sneha Suhasini <[email-masked]>, Vipul Arora <[email-masked]>, Eugene Mugisa <[email-masked]>, Jeffin Joy <[email-masked]>, Vipin Raj <[email-masked]>, Mohit Caleb <[email-masked]>
Cc: Syed Yakoob <[email-masked]>, "Outbound.fc" <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Mostafa saad <[email-masked]>
Date: Sun, 7 Jun 2020 12:22:08 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly note that the customer called again and informed that he will
report to the economic department if the no update has been shared with
her.

Best Regards,
Anas Nazzal

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On Tue, Jun 2, 2020 at 11:08 AM Sneha Suhasini <[email-masked]> wrote:

> Hi Mary Anne,
>
>
>
> Yes, please send the stroller.
>
>
>
> *Thanks,*
>
>
>
>
>
>
>
>
>
> *From:* Mary Anne Agapito <[email-masked]>
> *Sent:* Tuesday, June 2, 2020 11:06 AM
> *To:* Sneha Suhasini <[email-masked]>
> *Cc:* Vipin Raj <[email-masked]>; Mohit Caleb <[email-masked]>;
> Syed Yakoob <[email-masked]>; Outbound.fc <[email-masked]>;
> customer care <[email-masked]>; Eugene Mugisa <[email-masked]>;
> lastmile <[email-masked]>; Mostafa saad <[email-masked]>;
> Jeffin Joy <[email-masked]>; Vipul Arora <[email-masked]>
> *Subject:* Re: Missing Item - 600856799// SKU:
> BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5
>
>
>
> Hi Sneha,
>
>
>
> The customer received the accessories, it is the stroller that is missing.
>
>
>
> @Outbound.fc <[email-masked]> @Syed Yakoob <[email-masked]>
>  @Mohit Caleb <[email-masked]> - please check it in the warehouse.
>
>
>
> The customer is very upset and wants an answer today.
>
>
>
> Please advise. Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
>
> On Tue, Jun 2, 2020 at 10:26 AM Sneha Suhasini <[email-masked]>
> wrote:
>
> Hi Mary Anne,
>
>
>
> This should be 2 strollers and one connector, I can see the connector in
> the image. Kindly send it to the customer.
>
>
>
> *Thanks,*
>
>
>
>
>
>
>
>
>
> *From:* Mary Anne Agapito <[email-masked]>
> *Sent:* Tuesday, June 2, 2020 10:21 AM
> *To:* Sneha Suhasini <[email-masked]>
> *Cc:* Vipin Raj <[email-masked]>; Mohit Caleb <[email-masked]>;
> Syed Yakoob <[email-masked]>; Outbound.fc <[email-masked]>;
> customer care <[email-masked]>; Eugene Mugisa <[email-masked]>;
> lastmile <[email-masked]>; Mostafa saad <[email-masked]>;
> Jeffin Joy <[email-masked]>
> *Subject:* Re: Missing Item - 600856799// SKU:
> BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5
>
>
>
> Hi Sneha,
>
>
>
> May we have an update on this case, please?
>
>
>
> The customer is very upset, they need it urgently.
>
>
>
> Please update us asap.
>
>
>
> Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
>
> On Sat, May 30, 2020 at 11:46 PM Jeffin Joy <[email-masked]> wrote:
>
> +Sneha Suhasini <[email-masked]>
>
>
>
> __
>
> Regards,
>
>
>
> *Jeffin Joy*
> Logistics Executive
>
> *P* +971 4 245 1324   *E* [email-masked]
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
> <https://www.instagram.com/mumzworldcom/> [image: Image removed by
> sender. facebook] <https://www.facebook.com/mumzworld> [image: Image
> removed by sender. youtube] <https://www.youtube.com/user/MumZworld> [image:
> Image removed by sender. snapchat]
> <https://www.snapchat.com/add/mumzworld.com> [image: Image removed by
> sender. twitter] <https://twitter.com/mumzworld>
>
> <https://www.mumzworld.com/en/>
>
> <https://www.mumzworld.com/en/media-and-press>
>
>
>
>
>
> On Thu, May 28, 2020 at 2:41 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
> looping in @Jeffin Joy <[email-masked]>
>
>
>
> Please check. Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
>
> On Thu, May 28, 2020 at 2:39 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> As per the customer, he only received 1 stroller when it was supposed to
> be 2.
>
>
>
>
>
>
>
>
>
> Kindly check in the warehouse and do the needful. The customer has twins
> and needs it urgently.
>
>
>
> Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
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