Subject: New Reply Received - hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 30 May 2020 06:37:56 +0000

Hi Mhd Obiedo,  The customer has responded to the ticket.  hi  Ticket comment <div>Dear Sir,

I didn’t see any progess in my Refund ,only mail template replay from your side ,I have recieve the same replay 6 times within 2 Months with No action

Please I need to see progess in my Request 
Regards
0503758247</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/921568