Subject: Ticket Assigned - Re: Fetchr Support \ Delivery Request \ Ticket [#1829383] Updated
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Apr 2020 07:25:52 +0000

Hi Mhd Obiedo,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Fetchr Support  \ Delivery Request \ Ticket [#1829383] Updated Hi Sagya,   Greetings,  ​   Please share Fetchr tracking number to be able to assist.  ​   Check your ticket status at: https://fetchrsupport.freshdesk.com/public/tickets/4ffffc7ef9fbb7cf06869d5936c27971dc3f34b07765c26eafa52f443c4a24a7          Thank you and Best Regards,                 Hala Saad - Client support executive     UAE Phone: +97148018111      KSA Phone: +966114097307 / +966114097301     Website: www.fetchr.us       Leading effective change through people!    
             
              On
              Tue, Apr 7 at  7:33 PM
              ,  Centrepoint <[email-masked]>  wrote:

 There is a new comment in the ticket submitted by Support to HelpCPAE 
  Comment added by : Sagaya Suresh Kumar  Comment Content:   
 Dear Team  

 

 Item received and processed in Conloc end. 

 

 

 

   
 
 Regards 

 Sagaya Suresh 

 +966 565165997 

 

 

  

 
  
 From: Ksaconloc Returns <[email-masked]>
 
Sent: Monday, April 06, 2020 8:56 AM 
To: Centrepoint <[email-masked]> 
Cc: [email-masked]; Escalations Dxbteam <[email-masked]>; Sagaya Suresh Kumar <[email-masked]> 
Subject: RE: New comment - [#631802] Refund Process - 6471416277 - 34122903086697 - 34154476682968

 

 

 Dear, 

 4 items received for this order and processed already, remaining items not received still. 

 

 

 

 

 
 Regards 

 Conloc Returns 

 6634317854 

 Extn-4647 

 

 

 
From: Sagaya Suresh Kumar <[email-masked]>
 
Sent: Monday, April 6, 2020 8:48 AM 
To: Centrepoint <[email-masked]>; Ksaconloc Returns <[email-masked]> 
Cc: [email-masked]; Escalations Dxbteam <[email-masked]> 
Subject: RE: New comment - [#631802] Refund Process - 6471416277 - 34122903086697 - 34154476682968 

 

   
 
 Dear Team  

 

 Please update this AWB received status on urgent!! 

 

  

 

 

 

 Regards 

 Sagaya Suresh 

 +966 565165997 

 

From: Centrepoint <[email-masked]>
 
Sent: Sunday, April 05, 2020 10:37 AM 
To: [email-masked]; 
[email-masked]; Escalations Dxbteam <[email-masked]>; Sagaya Suresh Kumar <[email-masked]> 
Subject: New comment - [#631802] Refund Process - 6471416277 - 34122903086697 - 34154476682968 

 

   

External email sender, please take precaution.

 

 There is a new comment in the ticket submitted by Support to HelpCPAE 

  
Comment added by : Support 
 
Comment Content:  

 

 
 Hi Team, 

 

       After wishing you a good day, 

 

 

 
 Kindly be noted that the mentioned order has been delivered to your side on "04/03/2020". 

 

   

 

 

   

 
 
 If you have any inquiries please don't hesitate to contact us. 

 

 Thank you. 

 

Check your ticket status at: https://fetchrsupport.freshdesk.com/public/tickets/2e0af468460ebc5b8ebf8585d50a2aca5eedb045222dc96263ca1f74ae6b9268

 

  

 

 

 

 

 

 

 

Ahmed Desouky  Client Support Coordinator

 

 

Phone:
+97148018125  Website:
www.fetchr.us

 

 

 

 

 

 

 

 

On Sun, Apr 5 at 11:15 AM
, Centrepoint <[email-masked]> wrote:

 

 
 
 Dear Support, 
 
Thank you for getting in touch with us. 

 

   

 
 We are experiencing high volume due to the ongoing situation and replying on your email might take longer than usual.  

 

   

 
 We will reply to your message as soon as we can. 

 

   

 
 While waiting, we advise you to please visit our HELP CENTRE pages to get more information about our policies & FAQs. 

 

   

 
 We appreciate your patience & cooperation. 

 

   

 
 Your Friends, 

 
 
 The Support Team 

 

   

 
 
عزيزنا العميل،

 

  

 

شكرا لك على التواصل معنا.

 

  

 

نحن نشهد تزايداً كبيرًا في الإستفسارات بسبب الوضع المستمر ، قد يستغرق الرد على بريدك الإلكتروني وقتًا أطول من المعتاد. سنرد على رسالتك في أقرب وقت ممكن.

 

  

 

أثناء الانتظار ، ننصحك برجاء زيارة صفحة مركز المساعدة للحصول على مزيد من المعلومات حول سياساتنا والأسئلة الشائعة.

 

  

 

نحن نقدر صبرك وتعاونك

 

  

 

 

 
631802:1125156

 

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/648535