Subject: [Confluence] LMOD Projects > LMOD Support Overflow Team Resources
From: "Damien Fahy (Confluence)" <[email-masked]>
To: [email-masked]
Date: Tue, 31 Mar 2020 03:49:24 +0000 (UTC)

There's 1 new edit on this page

LMOD Support Overflow Team Resources

Damien Fahy edited this page

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Here's what changed:

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Escalation -> T2 (LMOD support)
The ticket will be escalated by "Team Overflow" team to T2

Ticket Types

After using the Escalation -> T2 (LMOD support) Scenario you will need to choose the type that the ticket falls under and then click the update button.

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