Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Mar 2020 14:38:24 +0000

Hi Mhd Obiedo,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Team, <br>
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Thank you for reaching out to us. <br>
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Kindly note that the customer resides in an out of service area. <br>
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Please advise. <br>
 
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<span class="labelnormal"><span class="labelname_sf">Best regards,<br>
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Yazan Alkhateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>5/3/2020 1:55 PM GMT+02:00<br>
<strong>To: </strong>EMP325 Mahmoud Alfaqier ([email-masked])<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>New comment - [#459192] Delivery<br>
 
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<div>There is a new comment in the ticket submitted by Abdelhamied A. Bekhet to HelpCPAE</div>
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Comment added by : Jessie Kathleen Go Caparas<br>
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<div class="MsoNormal"><a href="mailto:[email-masked]" id="OWAAM0EAABA48889B4198B418F947C0ECB871" rel="noreferrer"><span style="font-family:'calibri' , sans-serif;text-decoration:none">@[email-masked]</span></a></div>

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<div class="MsoNormal">The last update was February 29 yet this is still not delivered.</div>

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<div class="MsoNormal">What is the status of this order now?</div>

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<div class="MsoNormal">The customer keeps on calling our CS team about this order.</div>

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<div>From: Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, February 29, 2020 7:09 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> [email-masked]; [email-masked]; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#459192] - Delivery</div>

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<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear Team, <br>
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The order was updated, and we will arrange delivery ASAP. <br>
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Thanks  </span></div>

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<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="labelnamesf">Mahmoud AlFaqier</span><br>
<span class="labeltitlesf">Customer Care</span><br>
<span class="labelnormal"><a href="https://www.shipa.com" rel="noreferrer"><span style="border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA5MzI2MzE3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.exCVG8MG3eLhH6OX2O3l9HxBankZAnS9bd5k6GaUxg0" style="width:1.6666in;height:1.6666in" width="160"></span></a></span><br>
<strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://www.shipa.com" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>29/2/2020 6:30 PM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong>[email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#459192] - Delivery<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,(Remainder)<br>
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With reference to order:6464606712<br>
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Tracking ID:S000513495808<br>
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kindly contact the customer: +966540450253 and arrange delivery ASAP<br>
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Regards,<br>
Obiedo<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">On Wed, 12 Feb at 9:04 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span> </span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team ,</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">With reference to order :6464606712</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Tracking ID:S000513495808</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">kindly contact the customer : +966540450253 and arrange delivery ASAP</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Regards,</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Obiedo</span></div>

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<span style="font-size:1pt;font-family:'fdtktid';color:white">459192:1125156</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/459192