Subject: New Reply Received - CentrePoint - Quality Issues
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 Feb 2020 07:04:11 +0000

Hi Mhd Obiedo,  The customer has responded to the ticket.  CentrePoint - Quality Issues   Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Hi, </div>
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I never asked to add any new items. All I said was my previous return request is yet to be entertained. </div>
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Also, I made another click &amp; collect order, in that the item which was provided was a faulty one.</div>
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When will these quality issues stop? And when I will see some prompt corrective actions taken.</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, February 25, 2020 3:48 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#377522] - CentrePoint - Quality Issues
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<div dir="ltr">Hi Muhammad,</div>
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<div dir="ltr">Thank You for reaching out to us,</div>
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<div dir="ltr">we are sorry to inform you that you cant add new items to the  return request because the return request created for the mentioned item only, </div>
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<div dir="ltr">We are really apologies if we caused any inconvenience,</div>
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<div dir="ltr">Best regards,</div>
<div dir="ltr">Your friends</div>
<div dir="ltr">The support team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/377522