Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Feb 2020 14:36:18 +0000

Hi Mhd Obiedo,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Team, <br>
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We've checked with our team and we have investigated with the driver. The customer made the request to deliver it at that time and she informed that she was not available at any other time. <br>
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We've tried to get an alternate address but the customer still refused to provide any. <br>
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Best Regards,
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<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Majali</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>12/2/2020 2:29 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#440086] - Delivery<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Kindly check the attachment ,</div>

<div dir="ltr">order number :6462344631<br>
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it's the conversation between the customer and the courier, the courier asking the customer to receive the delivery at 5 AM<br>
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Regards,<br>
Obiedo</div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Tue, 11 Feb at 9:52 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">
<div dir="ltr">Hi Team,<br>
<br>
Kindly check the attachment ,<br>
<br>
it's the conversation between the customer and the courier, the courier asking the customer to receive the delivery at 5 AM<br>
<br>
Regards,<br>
Obiedo</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Tue, 11 Feb at 9:51 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">Hi Team,</div>

<div> </div>

<div dir="ltr">Kindly check the attachment ,</div>

<div dir="ltr"> </div>

<div dir="ltr">it's the conversation between the customer and the courier, the courier asking the customer to receive the delivery at 5 AM</div>

<div dir="ltr"> </div>

<div dir="ltr">Regards,</div>

<div dir="ltr">Obiedo</div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Thu, 6 Feb at 9:23 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">Hi Team ,</div>

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<div dir="ltr">With reference order number order : 6463158258 Tracking id : S000490042348 Customer is complaining about your courier team , your courier team want deliver the order AT 5 AM so in that time most of customers will not be available at that . so please arrange the delivery asap and on appropriate time .</div>

<div dir="ltr"> </div>

<div dir="ltr">Regards </div>

<div dir="ltr">Ghazi</div>

<div dir="ltr"> </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/440086