Subject: New Reply Received - CentrePoint - Quality Issues
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Feb 2020 04:52:54 +0000

Hi Mhd Obiedo,  The customer has responded to the ticket.  CentrePoint - Quality Issues   Ticket comment <div dir="ltr">
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<div style="direction: ltr">Hello,</div>
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<div style="direction: ltr" dir="ltr">Please update. Let me know whom to escalate to get this matter the needed attention.</div>
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<div>From: Muhammad Ali Ilyas &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, February 8, 2020 7:25:03 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#377522] - CentrePoint - Quality Issues
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<div style="direction:ltr">Hi there,</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Muhammad Ali Ilyas &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, February 7, 2020 7:51:56 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#377522] - CentrePoint - Quality Issues</font>
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<div dir="ltr">Hi there,</div>
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<div dir="ltr">Here you go. </div>
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<img id="x_x_id-35FD91F1-2B6D-4DB1-9BC4-BC42B57E04FC" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA4NTg4ODU0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yRBTpCTP4YOyaN-iI7G8J1W4fFrdrKznnQ3FotLdjTs" alt="Image.jpeg" style="max-width:100%"><br>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, February 6, 2020 10:35:37 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#377522] - CentrePoint - Quality Issues</font>
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<div>Hi Muhammad,</div>
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<div>​Thank you for reaching out us.</div>
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<div>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</div>
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<div>In order to enable us to assist you further, please provide us some snapshots of the wrong item you received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/377522