Subject: [JIRA] (REL-82007) process refund
From: "Neha K (Jira)" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 28 Jan 2020 06:48:15 +0000

Neha K *made 1 update* , *added 1 new comment* and *edited 2 comments*. REL-System Reliability Engineering - Landmark/REL-82007 process refund 

Neha K *made 1 update* , *added 1 new comment* and *edited 2 comments*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiMDFkN2YxNzJiMmJlNGQyNDllZjhlZGVlNzNlNmRhYTciLCJwIjoiaiJ9 )

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REL-82007 ( https://landmark.atlassian.net/browse/REL-82007?atlOrigin=eyJpIjoiMDFkN2YxNzJiMmJlNGQyNDllZjhlZGVlNzNlNmRhYTciLCJwIjoiaiJ9 )

process refund ( https://landmark.atlassian.net/browse/REL-82007?atlOrigin=eyJpIjoiMDFkN2YxNzJiMmJlNGQyNDllZjhlZGVlNzNlNmRhYTciLCJwIjoiaiJ9 )
Updates
Neha K 10:45 AM GST Status: To Be Assigned Hybris Resolved
Comments
Neha K 10:44 AM GST

Authorization is done but the amount has not been captured. As you can see Payfort screenshot, Void authorization is done which means refund is already processed to the customer’s account, please ask customer to check with his bank for further assistance.

Neha K 10:44 AM GST edited

Authorization is done but the amount has not been captured. As you can see Payfort screenshot, Void authorization is done which means refund is already processed to the customer’s account, please ask customer to check with his bank for further assistance.

Neha K 10:45 AM GST edited

Authorization is done but the amount has not been captured. As you can see Payfort screenshot, Void authorization is done which means refund is already processed to the customer’s account, please ask customer to check with his bank for further assistance.

Image Added ( https://landmark.atlassian.net/secure/attachment/373119/373119_Screen+Shot+2020-01-28+at+12.13.14+PM.png )

View issue ( https://landmark.atlassian.net/browse/REL-82007?atlOrigin=eyJpIjoiMDFkN2YxNzJiMmJlNGQyNDllZjhlZGVlNzNlNmRhYTciLCJwIjoiaiJ9 )

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