Subject: New Reply Received - COD order returned due to wrong contact numbers-6461584989
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jan 2020 13:30:36 +0000

Hi Mhd Obiedo,  The customer has responded to the ticket.  COD  order returned  due to wrong contact numbers-6461584989  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:#1F497D">Dear Team,</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Any update.</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Thanks &amp; regards,</span></div>
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<span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Akram Shaik</span><b><span style="color:#1F497D"></span></b>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Babyshop Nursery Warehouse GDMS operations</span></div>
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<b><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Ext</span></b><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#777777'>: 3635 ,
<b>Mobile</b>: +966 530548756</span>
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<b><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Email</span></b><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#777777'>: [email-masked]</span><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#767171'></span>
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<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial","sans-serif";color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
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<div>From: Ali Mkhaimer [mailto:[email-masked]] <br>
<b>Sent:</b> Tuesday, January 21, 2020 6:30 PM<br>
<b>To:</b> Malik Ismail; EcomRDC babyshop5; Centrepoint; Babyshop; ccbackoffice<br>
<b>Cc:</b> Escalations Dxbteam; Sachin Maheshwari; Sujeewa Hurbert; Mohammed Shoukath<br>
<b>Subject:</b> RE: COD order returned due to wrong contact numbers-6461584989</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Calibri Light","sans-serif";color:#404040'>Dear All,</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Calibri Light","sans-serif";color:#404040'>Email was sent
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Calibri Light","sans-serif";color:#404040'>(416073)
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Calibri Light","sans-serif";color:#404040'>Best Regards,</span></div>
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<b><span style='font-size:13.5pt;line-height:105%;font-family:"Calibri Light","sans-serif";color:#3E3E3E'>Ali
</span></b><b><span style='font-size:13.5pt;line-height:105%;font-family:"Calibri Light","sans-serif";color:#F2672A'>Al Mkhaimer</span></b><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman","serif";color:#404040'><br>
</span><span style='font-size:12.0pt;line-height:105%;font-family:"Calibri Light","sans-serif";color:#404040'>Contact Center Team Leader</span><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman","serif";color:#404040'></span>
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</span></b><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri Light","sans-serif";color:#02173C'>+</span><span style='font-size:9.0pt;line-height:105%;font-family:"Calibri Light","sans-serif";color:#404040'>962 6 500 1333</span><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman","serif";color:#404040'></span>
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</span></b><span style='font-size:9.0pt;line-height:105%;font-family:"Calibri Light","sans-serif";color:#404040'>+962 6 500 1334</span><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman","serif";color:#404040'></span>
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</span></b><span style='font-size:9.0pt;line-height:105%;font-family:"Calibri Light","sans-serif";color:#404040'>+962 79 175 7169</span><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman","serif";color:#404040'></span>
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<b><span style='font-size:9.0pt;font-family:"Calibri Light","sans-serif";color:#F2672A'>E:</span></b><span style='font-size:9.0pt;font-family:"Calibri Light","sans-serif";color:#F2672A'>
</span><span style="color:#1F497D"><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:9.0pt;font-family:"Calibri Light","sans-serif";color:black'>mailto:[email-masked]</span></a></span><span style="color:#404040"></span>
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<span style="color:#1F497D"><a href="http://www.crystel.co/" target="_blank" rel="noreferrer"><b><span style='font-size:9.0pt;line-height:105%;font-family:"Calibri Light","sans-serif";color:#F2672A'>www.crystel.co</span></b></a></span><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri Light","sans-serif";color:#F2672A'></span>
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<a href="https://www.linkedin.com/company/538477?trk=tyah&amp;trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel" target="_blank" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman","serif";color:blue;text-decoration:none'><img width="23" height="23" id="Picture_x0020_10" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA4MTkzNzYxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.z0BmVwRe0M_pnOt0EisPqpJDcnS21jTYxxzt1RHlwMM" alt="Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]"></span></a><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman","serif";color:#404040'></span>
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<a href="https://www.facebook.com/Crystel.co" target="_blank" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman","serif";color:blue;text-decoration:none'><img width="25" height="23" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA4MTkzNzYxMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TdqYR9eIHdizGjvF3XaXUIURsg6YUtMz142Tku-FtP8" alt="Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]"></span></a><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman","serif";color:#404040'></span>
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<a href="https://twitter.com/CrystelCo" target="_blank" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman","serif";color:blue;text-decoration:none'><img width="25" height="23" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA4MTkzNzYxNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.NjPkiqpetCbJ7UdYAzbwInla3qHV4q94H2HYpe4JReE" alt="Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]"></span></a><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman","serif";color:#404040'></span>
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<b>From:</b> Malik Ismail [<a href="mailto:[email-masked]" rel="noreferrer">mailto:[email-masked]</a>]
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<b>Sent:</b> Tuesday, January 21, 2020 3:50 PM<br>
<b>To:</b> EcomRDC babyshop5; Centrepoint; Babyshop; ccbackoffice; Ali Mkhaimer<br>
<b>Cc:</b> Escalations Dxbteam; Sachin Maheshwari; Sujeewa Hurbert; Mohammed Shoukath<br>
<b>Subject:</b> RE: COD order returned due to wrong contact numbers-6461584989</div>
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<div class="MsoNormal"><span lang="X-NONE">Hi <a href="mailto:[email-masked]" id="OWAAM7CB7900437554B72B2036F3F6E026A84" rel="noreferrer">
<span style="text-decoration:none">@Ali Mkhaimer</span></a> , <a href="mailto:[email-masked]" id="OWAAME5F2395BC81B47FEBB2DA90149DB5288" rel="noreferrer">
<span style="text-decoration:none">@[email-masked]</span></a>,</span></div>
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<div class="MsoNormal"><span lang="X-NONE">Please send email to customer.</span></div>
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<div class="MsoNormal"><span lang="X-NONE">Regards,</span></div>
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<div class="MsoNormal"><span lang="X-NONE">Malik Ismail</span></div>
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<b>From:</b> EcomRDC babyshop5 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, January 21, 2020 5:02 PM<br>
<b>To:</b> Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sujeewa Hurbert
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Shoukath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> COD order returned due to wrong contact numbers-6461584989</div>
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<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">The subject COD order is pending to be delivered since the provided mobile number is incorrect.</div>
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<div class="MsoNormal">Order- 6461584989</div>
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<div class="MsoNormal">Provided contact number-0555532128</div>
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<div class="MsoNormal">Mode-COD</div>
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<div class="MsoNormal">So kindly check the availability of any other alternative numbers &amp; provide to us for processing the delivery.</div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Thanks &amp; regards,</span></div>
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<span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Akram Shaik</span><b></b>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Babyshop Nursery Warehouse GDMS operations</span></div>
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<b><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Ext</span></b><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#777777'>: 3635 ,
<b>Mobile</b>: +966 530548756</span>
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<b><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Email</span></b><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#777777'>:
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#767171'></span>
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<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial","sans-serif";color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
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