Subject: New Reply Received - Order placed since 9 Nov not delivered
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jan 2020 07:02:44 +0000

Hi Mhd Obiedo,  The customer has responded to the ticket.  Order placed since 9 Nov not delivered  Ticket comment <div>Dear team, <br>
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We have  received one part of the shipment, the second part has not been received yet,<br>
 
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<div><span class="labelnormal"><span class="labelname_sf">Please advise.<br>
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Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span></div>

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<div>From: [email-masked]<br>
<strong>Sent: </strong>14/1/2020 2:51 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; EMP039 riaz baloch ([email-masked])<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#253848] - Order placed since 9 Nov not delivered<br>
 
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<div dir="ltr">Hi Team,<br>
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Please check issue still not resolved.<br>
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Kindly contact customer and get this resolved.<br>
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Regards.</div>

<div dir="ltr">Obiedo</div>
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<blockquote class="freshdesk_quote">On Sat, 11 Jan at 8:18 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div class="MsoNormal">Hi Team,</div>

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<div class="MsoNormal">Please check issue still not resolved.</div>

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<div class="MsoNormal">Kindly contact customer and get this resolved.</div>

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<div class="MsoNormal">Regards</div>

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<div class="MsoNormal">Imran</div>

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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, January 11, 2020 6:07 PM<br>
<b>To:</b> [email-masked]; Sanjana Suresh &lt;[email-masked]&gt;; [email-masked]; [email-masked]; K Nayan &lt;[email-masked]&gt;; Mohd Imran &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#253848] - Order placed since 9 Nov not delivered</div>

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<div><b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<span style="font-size:10.5pt;font-family:'-apple-system'">Dear Imran,<br>
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The case is still pending since long time . We haven't received a response on the same. Please advise.<br>
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Regards,<br>
Centrepoint Support Team</span><br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">On Thu, 2 Jan at 4:02 AM <span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Dear Imran,</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">The case is still pending since 15 days. We haven't received a response on the same. Please advise.</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Regards,</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Centrepoint Support Team</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">On Wed, 11 Dec, 2019 at 8:11 PM <span class="separator">, Shipa Delivery Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Dear Team<br>
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According to the POD, please check this was delivered with two AWB's.<br>
Also, we are trying to contact the customer but no response.<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">BR<br>
<span class="labelnamesf">Riaz Baloch</span><br>
<span class="labeltitlesf">Customer Service</span><br>
<span class="labelnormal"><a href="https://www.shipa.com" rel="noreferrer"><span style="text-decoration:none"><img id="_x0000_i1025" src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png%0D%0Ahttp:/connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png%0D%0A" style="width:1.6666in" width="160"></span></a></span><br>
<strong><span style="font-family:'-apple-system'">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://www.shipa.com" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span></div>

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<span style="font-size:1pt;font-family:'fdtktid';color:white">253848:1125156</span><span style="font-size:10.5pt;font-family:'-apple-system'"> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/253848