Subject: missing item :9763203495
From: Mohammed Obiedo <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 14 Jan 2020 04:59:46 -0700 (MST)

Hi Team , 

Order Date : Dec 3, 2019 
Order ID: 9763203495 
Tracking ID: S000326367216 
Ticket number :343029 
Customer placed order for 5 items but as per the customer he has only received 4 items, Under the consignment details we can see that all 5 items has been shipped/Delivered from our side.(As per WH 2 packages have been handed over to courier,the courier confirmed that the handed both packages to customer ) 

The missing item is :161511606 - - Frozen Printed Toddler Car Seat with Elasticised Waistband the cost of the item is: AED 249.00. 
we escalated to SACHIN for approval with no response , Kindly check and advise 

Regards, 
Obiedo