Subject: Re: missing item
From: Apoorv Joshi <[email-masked]>
To: Mohammed Obiedo <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 8 Jan 2020 19:06:02 -0700 (MST)

Hi Obiedo, 

Kindly check with Seeta once if creating 2 RMA separately for both items would be feasible in this case as the individual value is less than SAR 100 for both items. If so, please raise a Jira afterwards. If not, please ask her if this needs to be escalated to Concept for approval. 

Regards, 
Apoorv 

From: "Mohammed Obiedo" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, January 7, 2020 12:37:00 PM 
Subject: missing item 

Hi team, 

With reference to order number :6457036096 

Ticket number:369156 

the customer is claiming that he got the order with 2 missing items 

as per Hybris ites showing delivered completely , 

the value for those two items is :108 SAR, 

escalated to WH with no response , 

please check and advise us, 

Rgards, 
Obiedo