Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Dec 2019 10:50:01 +0000

Hi Mhd Obiedo,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:53 PM, 23rd Dec                   Bot                   Hi again!           03:53 PM, 23rd Dec                     User                    may I know when my order will be delivered pls           03:54 PM, 23rd Dec                   Nitesh                   Hi, Thank you for contacting us. My name is Nitesh           03:54 PM, 23rd Dec                   Nitesh                   Please provide us your order number so that we can check.           03:54 PM, 23rd Dec                     User                    Ok give me a second           03:54 PM, 23rd Dec                     User                    Order number: 7664780389           03:56 PM, 23rd Dec                   Nitesh                   Thank you.           03:56 PM, 23rd Dec                   Nitesh                   Allow us a moment while we check        
    03:57 PM, 23rd Dec                     User                    ok           03:57 PM, 23rd Dec                   Nitesh                   As we can check, you've placed your order on 19 Dec, 2019.           03:59 PM, 23rd Dec                     User                    yes           03:59 PM, 23rd Dec                   Nitesh                   We sincerely apologise for the delay in your order.           04:00 PM, 23rd Dec                     User                    may I know the delivery date pls           04:00 PM, 23rd Dec                   Nitesh                   We have now forwarded your concern  to the relevant team to look into this issue and arrannge the delivery on priority basis.           04:00 PM, 23rd Dec                   Nitesh                   Please be assured, the order will be with you soon.           04:01 PM, 23rd Dec                     User                    ok thanks           04:01 PM, 23rd Dec                   Nitesh                   We thank you 
 for your understanding and co-operating.           04:01 PM, 23rd Dec                     User                    Thanks bye have a good day           04:01 PM, 23rd Dec                   Nitesh                   Please feel free to reach us if you need further assistance.           04:02 PM, 23rd Dec                   Nitesh                   It was a pleasure assisting you. Thank you for shopping with us.           04:02 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/362736