Subject: Ticket Assigned - Conversation with Singing Truck
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Dec 2019 10:50:01 +0000

Hi Mhd Obiedo,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Singing Truck Singing Truck                    Hi           01:55 PM, 23rd Dec                     Singing Truck                    8364731922 please advise on the current status of my order           01:56 PM, 23rd Dec                   Nitesh                   Hi, Thank you for contacting us. My name is Nitesh           01:56 PM, 23rd Dec                   Nitesh                   Allow us a moment while we check.           01:56 PM, 23rd Dec                     Singing Truck                    Ok           01:56 PM, 23rd Dec                   Nitesh                   As we can check, you've placed your order on 19 Dec, 2019.           01:57 PM, 23rd Dec                   Nitesh                   Your order will be available to collect soon and you will receive the email once the order will be ready to collect.           01:58 PM, 23rd Dec                     Singing Truck                    It is already 4 days since i placed the order           01:58 PM, 23rd Dec                     Singing Truck                    I was told my order will be ready in 2-3 days           01:59 PM, 23rd Dec                   Nitesh                   We sincerely apologise for the delay in your order.           02:00 PM, 23rd Dec                   Nitesh                   We have now forwarded the concern to our relevant department to make the items available at store as soon as possible.           02:00 PM, 23rd Dec                   Nitesh                   Your order will be ready to collect soon.           02:00 PM, 23rd Dec                   Nitesh                   Is there anything else I can help you with?            02:02 PM, 23rd Dec                   Nitesh                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:05 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/362419