Subject: [JIRA] (REL-76381) refund issue
From: "Sankar T (Jira)" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 26 Dec 2019 16:25:00 +0000

Sankar T *made 2 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-76381 refund issue 

Sankar T *made 2 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiNzAxMjFiNTU4NTUyNDViNmI4MWRhMDUxNzQ2ZDQ2ZDciLCJwIjoiaiJ9 )

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REL-76381 ( https://landmark.atlassian.net/browse/REL-76381?atlOrigin=eyJpIjoiNzAxMjFiNTU4NTUyNDViNmI4MWRhMDUxNzQ2ZDQ2ZDciLCJwIjoiaiJ9 )

refund issue ( https://landmark.atlassian.net/browse/REL-76381?atlOrigin=eyJpIjoiNzAxMjFiNTU4NTUyNDViNmI4MWRhMDUxNzQ2ZDQ2ZDciLCJwIjoiaiJ9 )
Updates
Sankar T 8:21 PM GST Status: To Be Assigned Hybris Resolved Assignee: Sankar T Afaf.Khateeb
Comments
Sankar T 8:21 PM GST

Hi Afaf.Khateeb ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5d19a69643d1510d3accd0d4 ) - We cannot do anything for this order. As you can clearly see that both payfort and cscockpit doesn’t have any payment details for this order. Customer has to contact his bank only.

( https://landmark.atlassian.net/secure/attachment/364714/364714_image-20191226-162145.png )

View issue ( https://landmark.atlassian.net/browse/REL-76381?atlOrigin=eyJpIjoiNzAxMjFiNTU4NTUyNDViNmI4MWRhMDUxNzQ2ZDQ2ZDciLCJwIjoiaiJ9 )

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