Subject: New Reply Received - ارجاع القميص
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Dec 2019 06:14:32 +0000

Hi Mhd Obiedo,  The customer has responded to the ticket.  ارجاع القميص   Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Dear Obiedo,
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>I can see that we have attempted the collection but customer did not respond</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>We will try again. Thank you</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi Bonny</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please follow up and ensure shipment is collected by today. Thank you</span></div>
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<b><span style="color:blue">Collection </span><strong>Reference</strong></b>
<b><span style="color:red">L01D5D1</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Thanks and Regards,</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Krizette M. Masangkay</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'></span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Customer Success Leader</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:red'>Aramex
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Direct Line: 04 503 0633</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Email
<u><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></u></span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:red'>aramex.com</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><img width="83" height="14" style="width:.8645in;height:.1458in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3MjYyOTkxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CTyCPw7ZTBfiIj7PFflIBrI6FBTWKFJRryxaWTGM82w" alt="A picture containing vector graphics

Description generated with very high confidence"></span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Zaid Zafar
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<b>Sent:</b> Wednesday, December 18, 2019 9:30 PM<br>
<b>To:</b> Omer Saeed (SA) &lt;[email-masked]&gt;; Krizette Masangkay &lt;[email-masked]&gt;<br>
<b>Cc:</b> ALL RUH OPS - Landmark &lt;[email-masked]&gt;; Mohmed Musa (SA) &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Zaid Zafar &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> Re: [#300917] - ارجاع القميص</span>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:11.0pt;font-family:"Arial",sans-serif;color:black'>Dear
<a href="mailto:[email-masked]" id="OWAAM1" rel="noreferrer"><span style="color:#212121;background:#EFEFEF;text-decoration:none">@Krizette Masangkay</span></a>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Arial",sans-serif;color:black'>Kind please need your help on the subjected matter.
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:11.0pt;font-family:"Arial",sans-serif;color:black'>Thanks
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Arial",sans-serif;color:black'>Get
<a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a></span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Wednesday, December 18, 2019 8:12:01 PM<br>
<b>To:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#300917] - ارجاع القميص</span> </div>
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<div class="xmsonormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Dear,</span></div>
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<div class="xmsonormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Kindly handy the below belongs to UAE.
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<div class="xmsonormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Best Regards</span></div>
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<div class="xmsonormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Omer Saeed (SA)</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, December 18, 2019 9:11 AM<br>
<b>To:</b> Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#300917] - ارجاع القميص</span>
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<div class="xmsonormal" style="line-height:12.0pt;background:#FFEB9C"><span style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:black'>External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi team,<br>
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Problem Statement –Late collection<br>
Order ID –9761654027<br>
Tracking ID -45489222461<br>
reference number :L01D5D1<br>
Assistance Required –we can see the collection request has been cancelled(Attached) but the customer chasing us for the collection so can you arrange collection ASAP,<br>
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regards,<br>
obiedo</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">300917:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/300917