Subject: LiveChat: Daily Summary for Sunday, April 2nd
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 05:07:46 +0000

Summary for Sunday, April 2nd

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Chats

Visitor satisfaction

Missed opportunities

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52 ratings

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531

:-) 77%

:-( 23%

4

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Chats

Missed opportunities

There were 531 chats with visitors

Kinan – 235 chats
Mohammed Obiedo – 86 chats
Jafar Safe – 5 chats

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Something is not right, 23% of ratings are bad. Read on how you can improve your chat quality.

4 people left the queue before starting a chat.

Be available to your visitors. Also, think about adding more agents

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Access to articles inside the chat widget

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