Subject: LiveChat: Daily Summary for Tuesday, February 7th
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 06:01:44 +0000

Summary for Tuesday, February 7th

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Chats

Visitor satisfaction

Missed opportunities

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25 ratings

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268

:-) 68%

:-( 32%

1

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Chats

Missed opportunities

There were 268 chats with visitors

Mohammed Obiedo – 100 chats
Kinan – 17 chats

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Something is not right, 32% of ratings are bad. Read on how you can improve your chat quality.

1 person left the queue before starting a chat.

Be available to your visitors. Also, think about adding more agents

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