Subject: LiveChat: Daily Summary for Thursday, April 29th
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Fri, 30 Apr 2021 05:12:19 +0000

Summary for Thursday, April 29th

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Chats

Visitor satisfaction

Missed opportunities

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43 ratings

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323

:-) 84%

:-( 16%

1

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Chats

Missed opportunities

There were 323 chats with visitors

Nansy Saeed – 107 chats
Mohammed Obiedo – 46 chats
Utkarsh – 19 chats

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1 person left the queue before starting a chat.

Be available to your visitors. Also, think about adding more agents

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