Subject: [Mumzworld.com] Re: KSA Last Mile - Missing/Damaged Order# 200309736 SKU:
From: "Rami Khaled Al Mallah (Mumzworld Customer Care)" <[email-masked]>
To: Mohammed obiedo <[email-masked]>
Date: Sun, 26 Jul 2020 14:45:39 +0000

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We’ve got news for you: Your ticket (1194829) has been updated. Feel free to reply to this email with any questions.
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Rami Khaled Al Mallah, Jul 26, 2020, 6:45 PM GMT+4 (private)

Dear team,

The customer called again to followup on his request

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Amani Bani Odeh, Jul 23, 2020, 12:16 AM GMT+4 (private)

**Zubair Wahid**​ Please update asap and confirm if we can proceed with new order for the  missing item

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Khalid Salaheldin, Jul 20, 2020, 5:55 PM GMT+4 (private)

Customer is following up, any updates?

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Naib Khan, Jul 19, 2020, 10:52 AM GMT+4 (private)

Missing Item

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Johannes, Jul 19, 2020, 9:28 AM GMT+4 (private)

Request #1170343 "Last Mile - Delayed Dispatch 200..." was closed and merged into this request. Last comment in request #1170343:

Attachment(s):
inline1140781964.png - https://mumzworldhelp.zendesk.com/attachments/token/TCRG3FtTAIo25SVizPMeDsEKU/?name=inline1140781964.png

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Mohammed obiedo, Jul 17, 2020, 8:19 PM GMT+4 (private)

    **Required ticket fields to be populated on the left bar BEFORE applying the macro: [Order Number, Courier, Tracking Number]**

Order # 200309736
Order Date:28-Jun-2020

City: Madinah
Courier:shipa
AWB: S001749390882

SKU:  TW-510460
QTY : 2
Comments: it is showing delivered but customer complaining about missing items

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